MCKILLICAN AMERICAN INC. (hereafter referred to as MAI) has a desire to provide quality materials at reasonable, competitive costs; to provide courteous service; to stand behind our service and materials provided; to carry sufficient stock to meet customer's needs as expressed to MAI. To achieve that end, MAI has established the following credit terms and merchandise policy.
STATEMENT OF CREDIT POLICY
- Standard Terms of Sale are Net 30 from invoice date.
- A Service charge of 1 & 1/2% per month (18% per annum) will be assessed on the monthly statement on past due balances.
- After that time, MAI retains the discretion to re-open the account.
- A check returned to MAI, for any reason, will be assessed a service charge of $35.00 and any established credit privileges may be revoked.
- MAI is authorized to contact credit reporting agencies, and any trade or bank references, and is authorized to do a Personal credit check on any or all of the directors of the Company in order to process this application (or to update the file) for credit to verify without liability, statements contacted on the application.
- The customer shall be liable for all collection expenses including attorney fees, collections fees, court costs and applicable interest on past due account.
RETURNS
We accept returns on all items that were purchased from us in the past 90 days, were sold from our stocking inventory, and are in a resalable condition.
We do not accept returns on non-stock or specially ordered items. Returned goods must have prior MAI authorization.
Please contact your customer service representative to request a Return Good Authorization (RMA) prior to returning anything to a MAI distribution center. Our warehouse will not accept returns without a valid RMA. A restocking charge of 25% will be levied on all returned merchandise that is re-saleable.
No items may be returned in un-saleable condition; all items are subject to inspection before any credit will be issued.
SHORTAGES / CLAIMS
All claims for shortages or damages must be reported to us within five (5) days of receipt of merchandise. Transit damage claims must be made directly with the delivering carrier. Goods in transit are at the risk of the customer. Damages and/or shortages must be noted on the delivery receipt and be countersigned by the delivering carrier's agent. We will be pleased to furnish any information or assistance needed to establish your claim against the delivering carrier company.
WARRANTIES
MAI does not manufacture, make, or design the products we sell. As such, MAI does not assume any liability for products sold, and makes no representation or warranty, either expressed or implied, on the suitability of the materials, or the accuracy of information provided. All implied warranties or suitability for a particular purpose are disclaimed and excluded from the terms of sale.
The customer's sole and only remedy shall be the repair or replacement of defective goods by the manufacturer in accordance with the manufacturer's stated warranty. In no event shall MAI be liable for any direct, indirect, incidental or consequential damages, including with out limitation, any damage to customer, property, and work in process, lost opportunity, or claims by third parties.
The customer also assumes all risk whatsoever as to the result of the use of the materials purchased, whether used singly or in combination of other substances.