Estie Co. will now require 24 hours notice for rescheduled and canceled appointments.There will be a 50% charge of service booked for last-minute (within 24 hours) cancellations or reschedules.
90% of the service booked will be charged for no-call/no-shows. This will need to be paid before you are allowed to book another appointment. Refusal to pay will result in a ban from my schedule.
If you are running 15+ minutes late for your appointment, there will be a 50% charge of the service booked and the appointment will need to be rescheduled.
Sickness: Please, please do not come to your appointment if you are feeling sick AT ALL. Reschedule your appointment for a later date. This keeps everyone safe and allows Jules to continue working. There will be no exceptions for this, if you are sick, you will be sent home and charged 90% of the service.
You can easily reschedule your appointment by going to the link that is sent to your email when you book. We know that last-minute things pop up so please make sure you reach out when canceling/rescheduling.
By signing below, I am agreeing to the policies stated above and agree to pay any penalties that may be charged by Estie Co. LLC in accordance to these policies.