YYC - End of Shift Report
Name
*
First Name
Last Name
Email
*
example@example.com
Date
*
-
Month
-
Day
Year
Date
Shift
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Lounge
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Total PAX
*
Any line-ups ? If so, please describe the precautions that were taken to manage the situation
Please describe the number of agents working, their names & their roles during this shift
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Any no-shows or sick calls ? If so who and why ? What measures were taken to adapt ?
New hires ? Trainings ?
Please explain the topics discussed during the pre-shift briefing
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Please provide a summary on the shift's overall service ? (agents/passengers/ambiance/etc.)
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Shift food menu selection + kitchen feedback/comments
*
Please send photos of the menu selection
*
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How were the cleaning services today ?
*
Repair & Maintenance ?
Any photos to share regarding Repair & Maintenance ?
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Any feedback, comments and/or suggestions to provide from your behalf ?
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