The First Visit

1

Your Name?* This field is required.FIRST and LAST NAME

First Name

Last Name

2

Phone Number* This field is required.Your Cellphone is best

3

Emergency Contact* This field is required.Your favorite person in an crisis

First Name

Last Name

4

Emergency Contact Cell Phone* This field is required.ideally a local favorite person

Please enter a valid phone number.

5

What is your Instagram Handle , If you want a new follower ?Find me @SophieRobbie

6

Is it Ok to take and post photos of you on social media as marketing ?* This field is required.

Yes

No

7

If Sophie Robbie uses your image in social media would you like to be tagged?

Yes

No

8

I am a blabbermouth... I can chat your ear off happily! However I would love to offer you the energy you really need during our appointment together* This field is required.please choose from the following drop down selections

options include

9

Is there anything else Sophie should know before your appointment?no detail is too small

10

The Cancellation policy has changed!

I totally understand that life is full of last minute inconveniences that can try to keep you from getting your hair done.

I value your time and trust that you also value mine. In the event you need to cancel your appointment for any reason within 48 hours you will be charged 50% of the cost of services held under your name. If you have any questions regarding this policy please communicate directly before booking any appointments .

11

"It Distresses us greatly to return work that is not perfect"

Your Satisfaction is my north star. If you are not completely content with the results , please let me know during your service or within 14 days after your service was performed. I am never offended or unhappy to make any needed corrections , as long as the follow up request falls within the services discussed and agreed upon during your consultation. I will be pleased to accomadate you free of charge in most instances. For said complimentary service to be done , this request must be made within 14 days of your initial appointment.

12

Product Return policy

A very lightly used product may be returned by the next scheduled appointment . Make sure to reach out to me with your concerns as soon as possible after using the product.

13

Salon Etiquette:

Discriminatory and Derogatory statements and actions are prohibited in the salon and will not be tolerated. Sophie is the Sole Proprietress and has the right to refuse services to anyone behaving improperly, overly intoxicated, or in Poor Health that may influence the service or expose Sophie to illness.

14

I would like both of us to remain masked for my appointmentSophie uses a air purifier in the Studio

YESNO

15

Vagaro Saved Payment Method:

All Guests payment methods will be safely stored on file using the Vagaro Booking and POS system. Vagaro uses Stripe the world's leading secure and PCI compliant online payment processor.

Sophie Robbie will not sell your personal information

Clients information and email lists are confidential and will not be sold or shared with outside companies.

16

You will be receiving follow up communications about your appointment , make sure to select your communication preferences in Vagaro when you first book and check your spam folder for any lost communication.

If you have any questions or concerns please reach out :

by text 415-215-7157

(fastest response)

or by email 24-48 hour response time

Sophierobbiestylist@gmail.com

I Look forward to working with you!

xoxo Sophie

17

Allergies:

I am allowing Sophie Robbie to apply necessary chemicals as part of my hair color appointment . If these Chemicals result in a allergic reaction I will not hold Sophia Robinson AKA Sophie Robbie responsible in any way, I will still be responsible for payment of services given even if I have an allergic reaction to these services.

I am free to request the Industry standard Allergy 'patch test ' a swab of color applied behind your ear at the hairline done a minimum of 5 days before my appointment to determine potential allergies and avoid a reaction. This test is complimentary and only takes 5 minutes .

18

Covid Protocol 2024* This field is required.I agree to cancel my appointment and pay any associated fees if I test positive for covid on the day of our scheduled appointment. Due to the ongoing spread of covid Sophie can no longer waive fees for missed appointments due to covid Exposures or Positive test Results. We hope you understand the need for this policy change.

YESNO

19

I have read and understood all policies outlined by Sophie Robbie* This field is required.

YESNO

20

Please verify that you are human* This field is required.Robots don't have hair!