Request to amend | cancel a course

Transfer Deadlines
Transfer your booking to a colleague - up to 1 hour before course
Transfer to another date or course - submit form at least 14 calendar days before course

Cancellation Deadlines
100% refund - submit form at least 14 calendar days before course
50% refund - submit form at least 7 calendar days before course
No refund - if you notify us less than 7 calendar days before course

Your Name*

First NameLast Name

Your Job Title*

e.g. OT, OTA, Technical Officer, OT Team Manager, Learning & Development Officer, Finance Manager....

Your Organisation*

Your Email Address*

Did you book using a Voucher Code or a Card (e.g. debit/credit or purchase card)?*

Please enter the Voucher Code used to make the booking*

Please select course you wish to amend or cancel*

What would you like to do? Please tick Option A, B, C or D*

(A) I want to transfer to a different date/course(B) I want to transfer my space to a colleague(C) I want to cancel my booking(D) Other

Please select*

Please select an alternative date/course. If none of the dates shown suit, please choose the option "Please notify me when a new date is arranged"*

Please enter below the name, job title and email address of the person you want to transfer your space to*

Have you considered transferring your space to another person*

Please provide details below*

Please state briefly reason for cancellation*

e.g. "maternity/paternity leave", "change of role", "leaving job"....

If options A, B or C do not suit, then please provide details below of what you would like us to do or contact Viva Access directly at admin@viva-access.com*

Any additional information

After you press SUBMIT below you will be taken to a "Thank You" page confirming your request has been received by us. If you are not taken to this page, or do not receive a confirmation email from us, please notify us immediately at admin@viva-access.com

Amend or cancel a course