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  • Deliveroo claim for third parties

  • Please note the following before filing your claim

    • This claim form is for third parties only. If you are a Deliveroo rider, please browse this page to submit your claim in the right form : https://deliveroo.qover.com/
  • If you are not a Deliveroo Rider but you were involved in an accident with a Deliveroo Rider in France, please contact SATEC via this link or call this number +33 1 42 80 15 03

  • Your information

  • Deliveroo Rider information

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  • Incident information

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  • Data Protection, Fraud Prevention and Detection & Medical information

    In order to administer your claim, this information will be used by Qover, the claim adjuster and the insurer. It may be held on computer and or in manual files for administration and risk assessment purposes.
  • Your personal data will be collected and processed by Qover SA (hereinafter ‘Qover’) that is independent controller responsible for the processing of the personal data you are required to share when you submit your claim. The data will be processed only for the purpose of the use of the services provided by Qover, including risk assessment, insurance contract management, claims and complaints handling and crime prevention (such as fraud) as well as to allow Qover to fulfil its legal obligations. Qover may disclose personal data to the Risk Carrier, namely Zurich and third parties, such as service providers, subcontractors, or to our partners such as Deliveroo and Sedgwick, for the same purposes. Personal data may be transferred abroad, including to countries outside the European Economic Area and/or the UK. Such transfers are subject to appropriate safeguards, including contractual safeguards, in accordance with applicable European regulations and/or the UK ones. The persons concerned have certain rights relating to their personal data and in particular the rights of access, rectification, erasure or restriction of processing or to object to processing as well as the right to data portability. To exercise these rights, you may contact us at any time by writing Qover’s DPO at privacy@qover.com.

    For further information about how Qover processes your data please visit our Privacy Policy - EN.

    More information about how Zurich processes your personal data and the rights you have as a data subject, please consult the policy documentation

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