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When thinking about this last visit to Tax Store Australia, how satisfied are you with the following aspects?
Name
First Name
Last Name
Email
example@example.com
Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
Store Location / Accountant Name
1. First Contact/service appointment
Rows
Completely Satisfied
Very Satisfied
Fairly Satisfied
Somewhat Dissatisfied
Completely Dissatisfied
Not Applicable
Ability to book an appointment within a reasonable time
Handling of telephone/email enquiries
Friendliness of the contact person
2.Reception
Rows
Completely Satisfied
Very Satisfied
Fairly Satisfied
Somewhat Dissatisfied
Completely Dissatisfied
Not Applicable
Opening hours
Ease of parking
The way you are greeted when entering
Offer of refreshments while waiting
Overall appearance of Tax Store Office
Comfort of the waiting area
3.Services
Rows
Completely Satisfied
Very Satisfied
Fairly Satisfied
Somewhat Dissatisfied
Completely Dissatisfied
Not Applicable
Ability to speak directly with our advisors
Quality of advice by our advisors
The ability to keep to promised schedule
Are we prompt enough?
4.Experience with Tax Store Staff
Rows
Completely Satisfied
Very Satisfied
Fairly Satisfied
Somewhat Dissatisfied
Completely Dissatisfied
Not Applicable
Friendliness and helpfulness
Responsiveness to your requests
Quality of advice provided to you
Honesty/trustworthiness of personnel
5.What services were provided to you at your last visit to Tax Store?
Individual Tax Returns
Business Advisory
General Insurance
Financial Planning
Mortgage Broking
SMSF
Auditing
Other
6.Were you provided with a cost estimate prior to starting the work?
Yes
No
7. Considering the quality and reliability of Tax Store service, how satisfied are you with the value you received for?
Rows
Completely Satisfied
Very Satisfied
Fairly Satisfied
Somewhat Dissatisfied
Completely Dissatisfied
Not Applicable
Total Cost
8. Based on your experience, would you return to Tax Store Australia for future services?
1
2
3
4
5
9. Is there anything that you would like to change in order to make improve the services provided by Tax Store Australia? Any further comments would be appreciated.
10.Overall, would you recommend Tax Store Australia?
Yes
No
Maybe
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