EV Charging Market Research Survey
Please take a few minutes to tell us more about you and your preferences
1. What make/model EV do you own?
e.g. Tesla Model 3
2. Do you charge your car outside of where you live and where you work?
Yes
No
Comments(optional):
3. When charging away from home and work, where do you typically charge the most?
e.g. Grocery store, coffee shop, etc.
4. Is fast charging readily available where you live?
Yes
No
Comments(optional):
5. Are current chargers powerful enough for a quick charging experience?
Yes
No
Comments(optional):
6. Have you faced any challenges with charging on longer road trips? Please explain:
e.g. Long charge times, lack of chargers on route, or have you not taken a roadtrip out of fear you won't make it out?
7. Which of the following are you most likely to find yourself charging at during the daytime?
Please Select
Home
Work
Retail Location (coffee shop, store, etc.)
Other
Comments(optional):
8. Do you feel safe while charging your vehicle at public charging locations?
Yes
No
Comments(optional):
9. Do you wish charging locations had bathrooms or other basic amenities?
Yes
No
Comments(optional):
10. What is/are your biggest complaints when it comes to EV charging today?
Could pertain to software, hardware, speed, quality, convenience, etc.
11. Please rate current EV charging by the criteria below
Quality of software (phone applications and in-unit applications)
Complicated
1
2
3
4
5
6
7
8
9
Easy to use
10
1 is Complicated, 10 is Easy to use
Ease of payment
Complicated
1
2
3
4
5
6
7
8
9
Simple
10
1 is Complicated, 10 is Simple
Rewards that come with charging (perks, points, etc.)
No rewards
1
2
3
4
5
6
7
8
9
Better than Starbucks
10
1 is No rewards, 10 is Better than Starbucks
Quality of hardware
Poor
1
2
3
4
5
6
7
8
9
High Quality
10
1 is Poor, 10 is High Quality
Speed of public charging
Slow
1
2
3
4
5
6
7
8
9
Fast
10
1 is Slow, 10 is Fast
Convenience of charging locations
Worst
1
2
3
4
5
6
7
8
9
Best
10
1 is Worst, 10 is Best
Overall charging experience today
Needs fixing
1
2
3
4
5
6
7
8
9
Impeccable
10
1 is Needs fixing, 10 is Impeccable
Please list any final questions, comments, or concerns you would like to share below.
12. Are you willing to participate in a more detailed questionnaire in-person or over the phone? (If yes, please complete the next three questions and a team member will follow up)
Yes
No
Name
First Name
Last Name
Email
example@example.com
Phone Number
Please enter a valid phone number.
Submit
Should be Empty: