Customer Experience Survey
Please take a moment to fill out this survey to better help us serve you.
How did you hear about Makana?
What is your purpose of traveling today?
On average, how often do you travel on Makana?
1-2 times per month
3-5 times per month
Once every 2 months
How was your experience onboard the ferry?
How was your online booking experience?
Neither easy nor difficult
Did you make use of a local agent to book your ticket?
If you used a local agent to book your ticket, please note your overall satisfaction.
Was the ferry on time?
Where do you currently reside?
What route(s) do you use Makana for (check all that apply)?
Saba to St. Maarten
Saba to Statia
Saba to St. Kitts
Statia to St. Maarten
Statia to Saba
Statia to St. Kitts
St. Maarten to Saba
St. Maarten to Statia
St. Maarten to St. Kitts
St. Kitts to Saba
St. Kitts to Statia
St. Kitts to St. Maarten
When traveling on Makana, typically how many pieces of luggage do you take?
Please rate your overall satisfaction of our onboard staff.
How likely is it that you would recommend Makana?
Neither likely or unlikely
In the comment box, please let us know how can we improve our services.
Please enter your name.
By providing your email address, you will be entered into a raffle to win a free ticket and receive promotional emails.
For your entry to be valid, please use your ticket number from today's travel.
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