I UNDERSTAND ALL SALES ARE FINAL, AND PURCHASING PINK ZEBRA PRODUCTS THROUGH DIANE MARIE. If at any time there are any issues with your order or if you want to trade your items please contact me personally. I ask that you connect me personally through these methods of email, social media platforms direct messages and I will be happy to resolve any problems that may occur. I also have had to add that FULL REFUND WILL BE SUBBMITTEDONCE PRODUCT IS BACK IN MY HANDS AND NOT BEFORE. Unfortunately this has happened way to many times. I have had to add a signature at the end of this statement due to lots of fraudulent activity. Thank you for your understanding