CUSTOMER FEEDBACK FORM
Company Name
*
Your Name
First Name
Last Name
Date
-
Month
-
Day
Year
Date
How long have you been using our products or services?
Never
Less than 1 Year
1-5 Years
6 Years and above
Please rate the following aspects of our product and service quality.
Salesmanship
Unsatisfactory
Neutral
Satisfactory
The salesman is able to advise accurate technical support.
The friendliness of the salesman.
The salesman is able to respond fast.
The interaction with salesman.
Product & Service Quality
Unsatisfactory
Neutral
Satisfactory
The product is reliable.
The product is value of the money.
The quality of the product gives me fewer problems.
The phone call experience with indoor staff.
Servicing Team
Unsatisfactory
Neutral
Satisfactory
The ability to solve your problems.
The service and repair job is done nicely.
Technician problem-solving skills.
On-site Pump service standard.
Production Lead Time
Unsatisfactory
Neutral
Satisfactory
The production lead time is acceptable.
How likely will you recommend Winston Engineering to a friend or colleague? (10 stars: very likely, 1 star: very unlikely)
*
1
2
3
4
5
6
7
8
9
10
If not, why?
What could we do to increase your level of satisfaction?
*
Additional comments
Would you like us to contact you? If so, please provide your email.
example@yourcompany.com
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