In order to establish/continue a good working relationship, it is our goal to clearly explain our expectations and promises.

 

Our Expectations of You & Your Employees:

• Treat our Tenants, Owners, Clients, and Employees with Courtesy and Respect.
  • Allow our office to handle tenant inquires or concerns directly.
  • Be presentable and respectful at all times (you never know what's being videoed).
• Property Meld Software
  • Use our software (Property Meld) to accept work orders, schedule the work, submit invoices & photos, & communicate with Tenants and us.
• Prompt Response to Work Orders
  • Within 24 hrs - Contact tenants to set up an appointment to complete the work order.
  • Within 48 hrs - Complete the work order whenever possible (dependant on tenant schedule and how indepth the job is).
  • Within 48 hrs - Notify our office if unable to contact the tenant or complete the work order.
• Respect Property & Time of Others
  • Complete the requested job in the minimal amout time possible while still maintaining a high quality of workmanship.  
  • Do not damage or handle any property unless necessary to complete the work order.
  • Do not cancel, noshow, or reschedule unless absolutely necessary and never without communicating with all parties.
  • Return the key immediately upon completion of the work order.
• Communicate Quickly and Effectively
  • Communicate with our office immediately if a problem or concern arises.
• Documentation of Work
  • Submit before and after photos through Property Meld software.
  • Failure to provide photos could result in non-payment of invoice.
• Accurate, Complete, and Prompt Invoicing
  • All invoices must be submitted through the Property Meld software.
  • Ensure that invoices are submitted to our office within 7 days of completing the job.
  • Each work order and/or property is invoiced separately.
  • Each invoice includes: Work order # (Meld #), location, description of work completed (including # of hours), list of materials and their costs (if they are being billed), and date of completion.
  • Questions related to invoices can be submitted to Billing@RentEclipse.com. 

 

Our Promise to You:

• Prompt Payment of Invoices
  • We will pay uncontested invoices within 30 days of receipt of the invoice via eCheck (ACH). Please be aware that if the property is new to us, we may have to wait longer than 30 days to pay the invoice depending on how quickly the unit rents & funds become available.
  • Eclipse Property Management only manages the property and any invoice submitted to us is actually the responsibitlity of the property owner.  If the invoice is contested, disputed, or otherwise not paid, the responsibility of payment will remain with the owner and NEVER on Eclipse Property Management.
  • Eclipse is not responsible for payment but may facilitate payment using rental funds (if available).
• Provide Accurate and Prompt Tax Forms
  • If required to do so by the IRS, we will provide you with accurate and prompt tax paperwork prior to IRS established deadlines.
• Problems or Concerns
  • We will contact you within 7 days if a problem or concern develops.
• Promotion
  • We will promote your business to our tenants, owners, and other clients in order to send you as much business as you are comfortable with.

 

 

We look forward to working with you in the future. Please fill out the attached Independent Contractor Information and Declaration Form and the attached IRS form W-9. Thank you and please contact us at 719-581-RENT or Maintenance@RentEclipse.com if you have any questions or concerns.

Thank You,

Eclipse Property Management

By submitting this form, the company/individual named above agrees to the expectations & promises listed above. 

 Declaration of Independent Contractor Status:

• We certify UNDER PENALTY OF PERJURY the above business is an independent contractor (IC) and is not an employee of Eclipse Property Management. We also certify that Eclipse Property Management DOES NOT:
  • require the individual to work ONLY for Eclipse Property Management (except that the individual may DECIDE to work only for Eclipse Property Management for a definite period);
  • establish a quality standard for the individual (except that Eclipse Property Management may provide plans and specifications regarding work but cannot oversee the actual work or instruct the individual as to how work will be performed);
  • pay the individual a salary or an hourly rate instead of a fixed or contract rate;
  • terminate the work or the service provided during the contract period unless the individual violates the terms of the contract or fails to produce a result that meets the specifications of the contract;
  • provide more than minimal training for the individual;
  • provide tools or benefits to the individual (except that materials and equipment may be supplied);
  • dictate the time of performance (except that a completion schedule and a range of agreeable work hours may be established);
  • pay the individual personally instead of making payment or checks payable to the trade or business name of the individual;
  • combine the business operations in any way with the individual's business operations instead of maintaining all such operations separately and distinctly.

 

Certification by Independent Contractor:

The independent contractor understands that he/she:

• Will not be entitled to any workers' compensation benefits from Eclipse Property Management in the event of injury.
• Is obligated to pay all Federal and State income tax on all money earned while performing services for Eclipse Property Management.
• Is required to carry General Liability Insurance and provide proof to Eclipse Property Management.
• Is required to carry Workman's Comprehensive Insurance as required by law and provide proof to Eclipse Property Management.