This survey is part of a class assignment for RMIT University, and we're interested in understanding how language impacts positively or negatively on consumers response to online meeting platforms. We hope that you can help by answering some short questions. The survey is completely anonymous. Although the findings of the survey will be used for a class research paper, none of the information you provide will be / can be linked back to you as an individual. The survey is intended for anyone over the age of 18 who has been involved with any online education or video communication platform in the past 3 years. Please feel free to encourage any of your wider friends or family to complete the survey by forwarding the web link to them. If, after reading the information above, you agree to continue with the survey, choose 'agree' from the options below and proceed to answer the questions. Should you change your mind at any time and decide to withdraw, simply close your browser and you will automatically exit the survey. Note, though, once you click the 'submit' button at the end of the survey your responses will be uploaded and it will not be possible to withdraw or amend them because we cannot tie responses to you as an individual.