CLIENT TERMS AND CONDITIONS
Please read these terms and conditions which apply to the provision of Teresa Whelan's professional services. By making an appointment, you are agreeing to the following terms and conditions.
FREE CLARITY CALL
You will be offered a free 30-60 minute online Clarity Call. No therapy will be provided during the consultation.
The purpose of this initial call is so you can learn more about how Teresa can assist you using transformational hypnotherapy, and Teresa can answer any questions you may have about RTT and QHHT. During these calls, estimates of the number of sessions required are given on the basis of the information presented at that time. Estimates are only rough guidelines and are subject to change. Often a single session is all that is required to achieve results, however some clients may need more.
BOOKING & PAYMENT
Online sessions: (Intake Consultation Session and RTT Session(s) are inclusive) No deposit is required for online sessions, however payment for online sessions must be made at least 24 hours before the scheduled session start time. Where payment is not received 24 hours before your session, the session will be cancelled and may be offered to someone else. It is your responsibility to pay the session fees before each scheduled session in order to confirm the appointment booking.
In-person sessions: A 50% non-refundable deposit is required for QHHT sessions at the time of booking. The 50% balance of the fee is due on the day of your session.
CANCELLATION, RESCHEDULING & REFUNDS
If you need to cancel or re-schedule a session, please provide as much notice as possible. Notification must be made via email or phone call at least 24 hours before an online or in-person session.
Refunds
No refunds will be issued for cancellations within 24 hours of online or in-person sessions.
Session fees are for Teresa Whelan's time and professional expertise and are not a guarantee of a successful outcome. Therefore, no refunds will be given for any sessions where you have attended and paid for the session.
Where a discount package or therapy program has been booked and paid for in advance, if you choose to discontinue your therapy process before attending all the sessions, a pro rata refund will be issued after deduction of the full standard session fee for any sessions you have attended.
Session Fees
All professional fees will be disclosed to you prior to a booking. Teresa Whelan's professional fees are subject to review and may increase from time to time. You will always receive confirmation of the professional fees before booking.
RTT INTAKE VIRTUAL CONSULTATION (60 minutes in duration)
Online video call via zoom.us Teresa will review with you the information you provide on your Intake Form and together you will discuss any additional pertinent information needed in preparation for your RTT Session.
RTT VIRTUAL SESSION (2 - 3 hours in duration)
Teresa offers Rapid Transformational Therapy online to help her clients overcome the past hurts that are impacting their present by working predominantly with the subconscious mind. RTT hypnosis is used to access the client’s subconscious mind. RTT hypnosis is a natural state and is both safe and relaxing. The client remains conscious and in control while experiencing increasing levels of relaxation throughout the session. During an RTT session the client is usually regressed back to early memories to help uncover the root cause of his or her issue. Then Teresa works with the client using different therapeutic tools to gain an understanding of where those limiting belief(s) originated. Teresa and the client then work together to change those limiting beliefs.
RTT alone doesn’t offer any guarantee of success. The client must want change, be open and motivated. The client must be willing to fully participate in the session(s) and to implement the recommendations of the hypnotherapist and listen to the personalised recording each day for at least 21 days after the session.
QHHT IN-PERSON SESSION (5 - 6 hours in duration)
Teresa offers Quantum Healing Hypnosis Technique, QHHT, sessions to provide her clients with personal insights, healing and transformation. QHHT uses a deep level of trance to access a level of consciousness that we typically experience just before waking up and just before going to sleep. It is a safe and effective hypnosis method that bypasses the ever day chatter of the conscious mind to tap into that all knowing part of ourselves called our Higher Self, Over Soul or Super Conscious or The SC. Teresa acts as a guide so The SC can share important information about your past lives, healing and personal growth that is not usually accessible through the conscious mind. Sometimes mental and physical issues are rooted in past life trauma and sometimes they can be connected to lessons being learned in this life. The SC can reveal the cause and will assist with healing if appropriate according to the client’s soul lessons.
People come for a QHHT session for a variety of reasons. Some come simply out of curiosity. Some come seeking answers to questions about their life, relationships, health issues, work, life purpose and their connection to the Universe or Source. Over all, most people come with a desire to improve their lives. Teresa provides a personal recording to her clients so they can revisit the information received during the session later.
SCOPE OF PRACTICE
I understand that Teresa Whelan is not a licensed physician, psychologist, or medical practitioner of any kind and that RTT hypnotherapy, QHHT or the information and recommendations made by Teresa Whelan should not be considered a replacement for the advice and/or services of a psychiatrist, psychologist, psychotherapist, or doctor.
MEDICAL OR PSYCHOLOGICAL CONDITIONS
Teresa Whelan may ask questions about your medical history to establish any contra-indications to treatment. This will also help to assess whether your health is affecting (or being affected by) the therapeutic goals you wish to achieve. Please update Teresa Whelan of any medical changes during your course of therapy, or if you are returning to therapy after a period of absence.
If you are receiving care or treatment from any medical, healthcare or therapy practitioner, e.g. GP, Psychologist, Psychiatrist or Counsellor, you may be asked to seek their permission before any therapy sessions can commence.
Please note that Teresa Whelan will be unable to offer her professional services if you suffer from epilepsy or any form of psychosis.
AGE RESTRICTIONS
You must be at least 18 years old to participate in online or in-person sessions.
ATTENDING YOUR SESSIONS
Please ensure that you are available at your session start time. If you are running late, please let Teresa know as soon as possible. Teresa will do her best to make a full session available, however, as the ability to do this will depend on bookings after your session, this cannot be guaranteed.
HYPNOTHERAPY RECORDINGS
Hypnotherapy recordings should not be listened to whilst driving, operating machinery or undertaking any other activity where concentration is required. Any recording provided is for your personal use only and must not be shared, lent, copied or sold under any circumstances.
I give Teresa Whelan full permission to make audio recordings that may include my voice and I understand that if a recording (or recordings) are made during or after my session(s), Teresa Whelan holds full copyright over any forms of media that may be produced and distributed to me.
OUTCOME OF SESSIONS
The agreement to work on the issue(s) presented by you in no way implies or guarantees the resolution of your presenting issue(s). No outcome can or will be guaranteed. However, Teresa Whelan will always endeavour to use her best efforts and skills to work towards your goals and intended outcomes.
STANDARDS OF BEHAVIOUR
During the course of any therapy sessions, Teresa Whelan will treat you with respect and not abuse the trust you place in her. Teresa Whelan will use best practice at all times in everyone's mutual interest. You agree not to attend sessions under the influence of alcohol or recreational drugs, except those medications which have been prescribed by your doctor. If you do attend any sessions under the influence of alcohol or recreational drugs, or demonstrate violent or abusive behaviour, Teresa Whelan will cancel the session and may refuse to see you for any further sessions without refunding any payment already made.
LIABILITY & INDEMNITY
Under no circumstances will Teresa Whelan be liable for any damages, including without limitation, direct, indirect, incidental, special, punitive, consequential, or other damages (including without limitation lost profits, lost revenues, or similar economic loss), whether in contract, tort, or otherwise, arising out of the advice or information provided to you during professional services provided by Teresa Whelan. In addition, you agree to defend, indemnify, and hold Teresa Whelan harmless from and against any and all claims, losses, liabilities, damages and expenses (including legal fees) arising out of your participation in the professional services.
GOVERNING LAW
These terms and conditions and any other matters arising out of or in relation to these terms, shall be governed by and construed in accordance with the laws of Australia. You agree to submit to the exclusive jurisdiction of the Australian courts to settle any dispute which may arise out of or in connection with these terms and conditions.
TERMS AND CONDITIONS UPDATES
These terms and conditions are subject to revisions without notice. Please familiarise yourself with any amendments if you have re-started therapy with Teresa Whelan after a long period of absence.
DATA PROTECTION
As a member of the International Institute for Complimentary Therapists, Teresa Whelan abides by their code of ethics and data protection guidelines. It is very unlikely that Teresa Whelan will share your data. Teresa Whelan will not sell it on or use it for unethical reasons.
Your written session notes are stored in a locked filing cabinet. The data from your intake form is stored on her password protected computer. Your phone number may be kept in her mobile phone with your first name and last initial. Only Teresa Whelan will access your information. Teresa Whelan will keep your session notes for 7 years from the date therapy commences as required by her insurer. After this time Teresa Whelan will destroy any document with your personal information and delete your phone number out of her mobile phone.
CONCERNS & COMPLAINTS
If you have a concern or complaint regarding your therapy, please discuss this with Teresa Whelan in the first instance and she will endeavour to resolve the issue.
STATEMENTS OF UNDERSTANDING
By signing the Client Agreement, you agree to abide by the terms and conditions of the Client Agreement. You also agree with the statements below:
I confirm that I have been advised by Teresa Whelan of the scope of the therapies that she provides and give my full consent to receiving therapy sessions online and/or in-person from Teresa Whelan. I hereby give Teresa Whelan full permission to hypnotise me and to use Rapid Transformation Hypnotherapy and/or Quantum Healing Hypnosis Technique in the knowledge that I do so at my own risk.
I understand that results may vary from person to person and the agreement by Teresa Whelan to work on the issues or problems presented by me, using whatever therapies are appropriate to my situation, in no way implies or guarantees the resolution of any presenting problems or issues.
I understand that hypnotherapy or any other therapy or information provided by Teresa Whelan either in person, online or via telephone, text, email or internet, is not a replacement or substitute for medical, psychological or psychiatric treatment. If I have any doubts or concerns about my health, I will seek advice from an appropriate qualified healthcare professional, and I will not make any adjustments to any prescribed medication without the approval of my doctor.
I hereby grant permission to Teresa Whelan to respectfully lift my arm, touch my shoulder, or rock my head during the course of my RTT session(s) in order to facilitate the deepening process if the session is in-person.
I declare that if advised by Teresa Whelan prior to or following any therapy sessions to seek medical approval, I will consult with my GP, hospital consultant and/or other healthcare professional and gain the appropriate written approval for Teresa Whelan prior to the next therapy session.
I have been advised that I am free to terminate any or all sessions at any time.
I understand that my level of motivation is vital in the therapy process and I agree to participate to the best of my ability at all times, including making reasonable use of therapeutic suggestions during and between sessions, as well as listening to MP3 recordings and/or carrying out other therapeutic tasks as appropriate.
I have accurately and truthfully answered any questions and provided background information during the initial consultations and/or first therapy session and will continue to do so during any subsequent therapy sessions.
CONFIDENTIALITY
All contact, including sessions, telephone conversations and emails, will be conducted in confidence.
By signing this form, I consent that Teresa Whelan may release information to a specific individual or agency if it has been determined that a vulnerable person (child or elder) is at risk; if I, as a client, am in imminent danger to myself or others; or if a subpoena of records has been requested. Or where a referring GP or other healthcare professional requires a report. A copy of the report will be available on request.
I also understand that, at any time, Teresa Whelan may discuss aspects of my case with other colleagues keeping my full name and identity completely confidential always unless I have given permission otherwise.
TESTIMONIALS
By signing this form, I consent that Teresa Whelan may release any Testimonial given by me in any form, while maintaining my identity privacy as discussed with her (e.g., only first name and location to be published).
I can confirm that I have read the above and understand the process of RTT, hypnotherapy and QHHT and I accept these terms and conditions.