Inquiry Terms & Conditions
Please review the following information before submitting your inquiry.
Initial Estimates & Pricing: This inquiry is intended to help us understand your project vision, design preferences, and overall needs so we can provide an initial estimate. Any pricing shared at this stage is preliminary and does not constitute a final quote or guarantee of availability.
Consultation & Project Scope: After reviewing your inquiry, we may request additional details or schedule a consultation to discuss materials, dimensions, quantities, customization, installation requirements, and other project-specific considerations. A finalized proposal and invoice will be prepared once the project scope has been confirmed.
Custom Design & Pricing Adjustments: All pieces are thoughtfully designed and custom-made. Pricing is based on the approved project scope, including design complexity, materials, sizing, production, and installation needs. Any changes to the design, materials, dimensions, quantities, or installation requirements after a proposal has been issued may result in revised pricing and production timelines.
Booking & Project Confirmation: Submitting an inquiry does not reserve your event date or confirm your project. Projects are officially booked only after the required payment has been received and any applicable agreements have been completed.
Production Timelines & Availability: All projects are subject to production availability, material sourcing, and event deadlines. Rush orders, specialty materials, shipping, delivery, and installation may require additional fees.
Design Mockups: Custom design mockups are provided after the applicable design fee or deposit has been paid. Any included revisions and additional design fees will be outlined before design work begins.
By submitting this inquiry, you acknowledge that you have reviewed and understand the information above.