• Maintenance Request Form - Intake by Management

    PLEASE NOTE: This form is to only be used in the event a Tenant is unable to fill this form out. This may be due to them not having access to the internet or a computer.

  • Tenant's Information

    Please collect the Tenant's information below.
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  • Address

    Please provide the Tenant's unit address.

  • Description of Maintenance Request

    Please provide as much detail as possible regarding the repairs the Tenant is requesting. If they can WhatsApp any pictures, videos or other documents to the office number, that would be great. Make sure to ask lots of questions to fully understand what the issue is, where it is occurring and how severe it is.
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  • Availability

    Our Maintenance Team will be scheduled to attend to your maintenance requests Monday-Friday between 9AM - 5PM (excluding holidays).

  • ****MUST READ TO TENANT****

    Permission to Enter:

    If you or another responsible adult are UNABLE to be in attendance during our maintenance team's working hours, we request your permission to enter your unit to carry out the repairs.

  • ******MUST READ TO TENANTS*****

    TERMS AND CONDITIONS

    Please be advised you will be charged for a service call if the following work order is a result of tenant neglect or damage. Also including below but not limited to:

    CLOGGED SINKS AND TOILETS - This service call is a charge to the tenants if the pipes are full of debris. The tenant will not be charged if the pipe is structurally compromised  

    NO HYDRO - The tenant will be charged for this service call if the breakers are off or fuses are burnt out. The tenant will also be charged for this service call if the receptacle reset button needs to be pressed to reset. Please ensure you have checked breakers, fuses and reset buttons prior to our company sending out an electrician. This will avoid costs to you. 

    FURNACE NOT WORKING - Please make sure the outside vent (exhaust vent) is not clogged by debris or ice or snow. If the HVAC technician arrives on site and determines the cause to be a blocked vent, the tenant will be held responsible for the service call.  The tenant will also be held responsible for the service call if the batteries on the thermostat are low. 

    LIGHT BULBS - The tenant is responsible for changing all burnt out light bulbs. 

    NO ACCESS GRANTED - Please be sure if you request to be home during the service call you are in fact there. If you are not there to grant access after you specifically ask for this service, you will be charged for the service call. 

    Do you grant me permission to sign this form on your behalf indicating you accept and agree to these terms and conditions?

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