Policies:
Please take a moment to look over our policies and sign to acknowledge you have read and understand them. Feel free to reach out with any questions.
Cancellation Policy
Our appointments are very important to me. I understand that sometimes things need to be changed or even cancelled.
All appointments must be cancelled with a minimum of 48 hours notice. If you do not cancel an appointment within the requested time frame, you understand that a fee representing $50 for each service missed will be added to your profile and must be paid before you may book another appointment.
For example, if you were booked for a color & hair extension service, the penalty would be $100.
Redo Policy
I understand that once you get home and live in your new hair for a few days that you may find some adjustments need to be made. I am happy to make those minor adjustments that align with our original consultation within 3 days of the original service. Adjustments that alter the original plan, or that are made more than 3 days after the original appointment will require payment. I do not provide refunds.
Group Appointments
Respectfully, I request that all childcare arrangements be made prior to your appointment. There are lots of sharp tools, hot tools, and chemicals and this can be dangerous when kids are sitting through long appointments. I kindly request that only those who are receiving services be present in the salon due to limited space and for everyone’s safety.