Our team believes in transparency in all our communications and operations. Please read the following points that outline our terms of Engagement. An additional engagement letter is required for tax preparation.
- We never charge you for our consultation and services can terminate at any time. We love questions!
- Our primary source of communication is email and should be frequently checked for notices, questions, updates and communications. Any requests must be made via email. Sensitive information should be uploaded to our portal and never emailed.
- The monthly report you receive is for management use only and is not considered “audited” or reviewed according to generally accepted auditing standards. This means monthly reports cannot be used to obtain a loan or provided to a financial institution as “audited financials”. Monthly Reports are compiled and considered a draft until such time as you confirm their accuracy and your tax return is finalized.
- The QuickBooks file we use is the property of One Stop, unless a QBO file (online) is used. Back up files of QB Desktop will not be provided to clients; however, all data will be provided via PDF and Excel.
- It is the client’s responsibility to fully review all emails/reports and notify us of any changes, errors, personal transactions, cash deposits, loans or personal deposits, and fixed asset purchases.
- The data provided to us by the client (which includes downloaded transactions from bank and/or credit card statements, Paypal and other 3rd party software transaction detail and emails) is used to prepare monthly reports and will not be relied upon to disclose errors, fraud, or other illegal acts. It is the client’s responsibility to adopt a sound accounting system for the safeguarding of assets, for authorizing transactions, for retaining supporting documentation if audited, and for maintaining internal controls.
- Clients must retain all original documents and make a scheduled appointment for pick-up. The client agrees to waive any liability or responsibility whatsoever for interception or unintentional disclosure of emails transmitted by One Stop in connection with the performance of any engagement.
- One Stop Consulting Shop LLC will assist clients with data entry for payroll services in 3rd party software however it is the client’s ultimate responsibility for all payroll, liability, error and tax related matters.
- It is the client’s responsibility to be familiar with state laws and insurance requirements including workers compensation, annual LLC reporting requirements and other local licenses and permits required.
- Tax Returns will not be provided or e-filed until paid in full. Requests for extensions of time must be submitted with at least 7 days' notice prior to a deadline. One Stop utilizes third-party tax professionals that are either EA or CPA licensed. Each client is responsible for the accuracy of their return including typos or numerical errors. Clients may be asked to show back-up documentation to substantiate deductions and credits. A Tax Return Extension (of time) is NOT an extension for payment. If estimated taxes are not paid and tax is due, penalties and interest will accrue. Estimated tax payments are the client’s responsibility and must be reported at the time of tax preparation.
- One Stop has the right to suspend services or to withdraw from this or any engagement in the event that any of invoices are deemed delinquent. In the event that any collection action is required to collect unpaid balances due us, the client agree to reimburse One Stop for the costs of collection, including attorneys’ fees. If clients have a payment plan for a service already rendered and choose to leave One Stop, the client is still required and responsibility to pay the balance due in full and any payment plan will cease.
- Clients must compensate One Stop for any involvement and related fees for responding to subpoena, court order or other legal process requiring testimony or the production of documents. Any client with a payment plan must pay the balance due in full should services be terminated.
- Clients must provide notices from any Taxing Authority to One Stop within 72 hours of receipt via email or drop box (text is unacceptable). An untimely delay of forwarding information to One Stop may result in a client’s accrual of IRS penalties and interest. One Stop Consulting Shop was created to help our clients understand and improve their accounting and tax situation. Based on the values of proactive communication, area specific expertise and education, we believe every client, regardless of size or revenue, deserves the same level of attention and respect.