Executive Assistant/Front Desk Application

Executive Assistant/Front Desk Application

About Our Company:

At Crystal Ngozi Beauty & Esthetics our mission is to empower professional women of color struggling with acne and hyperpigmentation to establish trust and the highest self-esteem through professional skincare treatments in a safe space.

Additionally, within this community, we build resources and knowledge to assist in overcoming the disadvantages presented to women of color by Corporate America.

Our Vision is to create a legacy that inspires generations of women of color to boost confidence through consistent skin health routines and customized treatment plans. Crystal Ngozi Beauty & Esthetics is the expert in treating skin of color and looks to set the standard for future spa professionals with gainful employment opportunities and education.

We are looking for a highly motivated full-time front office coordinator to be a part of our growing medspa! Our front desk coordinator is at the heart of our office and involves extensive customer service, multitasking and communication skills.

Responsibilities would include, but not limited to greeting clients, package sales, collecting payments, confirming appointments, taking calls and scheduling clients for our team, etc.

Hours of operation are Tuesday-Saturday.

You can learn more about our organization here: https://crystalngozibeauty.com/

What You'll Do:

Being an energetic team member that is detail oriented and has a strong work ethic is a must
Extremely organized with attention to detail
Ability to use multi provider scheduling system
Team player attitude
Strong Sales/Customer Service experience
Answer Phones in a Professional Manner

The Ideal Candidate:

Responsibilities would include, but not limited to: greeting clients, collecting payments, confirming appointments, taking calls and scheduling clients for our team, assisting with the general organization and upkeep of the facility, etc
Schedule appointments with accuracy
Ensure intake forms are completed
Confirm that deposits are paid prior to appointment date
Keep track of clients and their appointments
Keep inventory records

Position Qualitifcations:

Minimum 2 yr Administrative/Clerical Experience Required (medspa, medical and dental experience preferred)
High school diploma or GED
Associate or bachelor’s degree in communications or business
Familiarity with multi-line telephone systems
Prior experience with Microsoft Office and typing
Extremely organized with attention to detail
Ability to use a scheduling system
Knowledge of laser and esthetic treatments preferred
Team player attitude
Strong Sales/Customer Service experience
Answer Phones in a Professional Manner

Bonus Points If You Have:

Recent Medspa experience

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