Virtual Assistant Rates Survey

Virtual Assistant Services & Rates Survey

Please take a moment to complete this anonymous survey. If you have any questions or comments, please leave your email address at the end of the survey so we can be in contact.
How long have you been a Virtual Assistant?*
How many years admin related experience do you have?*
I am*
I live in*
My current age*
I offer services in the following languages:*

EnglishAfrikaansGermanFrenchPortugueseOther
Do you have a website?*
I bill my clients*
My clients*
I find most of my clients*
My current hourly rate is:*
I increase my rates annually*
My current services (please select all that applies)*

General administrationBookkeepingAccountingTranscription and/or minute takingEvent planningTech supportCustomer serviceProject managementGraphic designSocial media managementBlog writingCopy editingDiary managementCV / Resume formattingDocument formattingPresentationsTemplate designExcelDesign of newslettersWebsiteFillable documentsData entryProof reading / editingSystems creationTypingOther
I offer the following services which doesn't fall into the above categories:*
My clients are*
How did you calculate your rate?*
I do satisfaction surveys with my current clients*
I use the following software / platforms (please select all that applies:*

O365MacTrelloAsanaMailchimpMailerLiteQuickbooksSageSharePointCanvaAdobe PhotoshopAdobe IndesignAdobe Acrobat Reader ProCRMClockifyGleeoOther
Which email platforms do you use?*

OutlookGmailYahooISP provided (eg Telkom, Vodacom, etc)Other
Do you only use free software?*
Would you pay for licensed software?*
Do you calculate exchange rate fluctuations into your fee for overseas clients?*
Do you offer your on-site services to clients?*
Do you charge travelling costs and/or out of town costs should you travel for or on behalf of your client*
Have you collaborated with other VAs?*
How do you keep track of billable time to your clients?*
Do you ask for a finder’s fee or a percentage on client referrals to otherVAs*
I have the following in place:*

NDASLASubcontractors AgreementClient AgreementNone of the aboveI don't know where to get legal documentation
I set financial, business and personal goals*
I have the following types of insurance in place:*

Professional indemnityIncome protectorCyber securityN/AOther
Do you receive payments via. PayPal or any other forex platforms.*

PaypalOther Forex platformOtherI only work with South African clients
I can see the value in having a formal organisation to look after the VA industry*

Yes definitelyDepending what I get for becoming a memberI don't see the needI would like more information (please enter your email address at the end of the survey)
I am aware that I have to sort out my own taxes*
Do you have a bookkeeping or invoicing system or program in place?*
Which social media platforms do you use?*

LinkedInFacebookInstagramTikTokPinterestTwitter
Do you have any questions or comments? *
Email address*
example@example.com
I completed the previous survey*

YesNo
Should be Empty:

Virtual Assistant Services & Rates Survey