• Printing Confirmation & Final Approval

    Thank you for reaching the final stage of your project. This form confirms your final approval for printing. Please review all details carefully before submission, as changes after this stage may incur additional costs or delays.
  • MOCK UP PRINT VS. ACTUAL PRODUCTION

    Check out our MOCK UP PRINT here for more details and costs.

    If your current invoice does not have mock print yet, please proceed to check out from our website and pay for the mock print as a separate transaction.

    • Important Notes before Confirmation 
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    • We're only human, and errors can happen. That's why we provide complimentary revisions. Clear communication helps us achieve the best possible result together.

       

      Proofreading & Text Accuracy 

      Please double-check all text carefully, including:

      • Names and honorifics
      • Dates and times
      • Addresses and contact numbers
      • Spelling and grammar 

      If you ordered a secondary language card and are not fluent in that language, we recommend having a trusted person review it. All language versions should be verified before approval.


      Add-Ons & Upgrades Verification

      Kindly ensure that all selected upgrades are reflected in both: 

      1. Invoice / Costing: Confirm quantities and selected add-ons. If something is missing, please do not assume it is complimentary — it may simply have been overlooked.

       2. Design File: All finishes, upgrades and techniques should be visible somewhere in the file. 

      If there is any mismatch between the invoice and the design file, please let us know so we can correct it promptly.


      Color Disclaimer

       We strive for accurate color reproduction; however:

      • Screen colors may vary from printed results due to monitor calibration and device settings.
      • Screens emit light, while paper does not — printed colors will naturally appear different.
      • Prints are matched to industry-standard color profiles, though slight variations may still occur.
      • Individual color perception may vary.
      • For large orders, we recommend requesting a sample proof for color assurance. 

      By confirming, you acknowledge and accept these considerations.

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    • Once the printing confirmation has been signed, any further changes will be treated as major revisions. This is because preparing files for print involves multiple steps, and edits become significantly more complex once the files are finalized.
      If printing has already begun, any reprinting costs will be billed to the client.


      Please consider ordering extra envelopes (especially if you plan to address them yourself) and additional invitations as a buffer. Reprints require a minimum of 20 sets and will follow a full production timeline. Special techniques, such as foil stamping or letterpress, that require setup will incur additional charges if repeated.

    • Project Details 
    • Upgrades can be found in your website order, in manual quotation, and in the summary page of the design layout. No upgrades means flat print only. If the printing technique chosen in this form is not the same as what has been initially discussed, we will contact you to clarify and settle the additional charges.

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    • Payment Terms

      Please note that we will not proceed with printing until your project is fully paid. Upon signing the printing confirmation, we will prepare your printing file. However, actual production will only commence once payment is received in full. Please notify our team once you have completed payment.

      Timeline Implications

      - Payment within 3 working days will not affect the timelines outlined in this form.
      - Payments received beyond 3 working days may impact project timelines.

    • Timelines 
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    • Projects with no special techniques (flat print only) will finish sooner. :)

       

      Important Notes

      • Cut off date for December delivery is November 20
      • Peak Season: Add 1 week to timeline from Oct-Dec
      • Factory Closure: Dec 21 - Jan 3
      • Holidays & Weather Delays: May cause shipping delays
      • No Pickups Allowed

       

      Rush Project Policy

      We strive to complete rush projects ahead of our regular timeline, even during peak seasons (Oct-Dec). However, we reserve the right to refuse rush timelines if we cannot commit to them.

      Our rush fee is a consolation we offer to clients who were not able to start/finish their project on time. It is not an entitlement to rush our production process. By paying the rush fee, you acknowledge that we will try our best to accommodate your urgent request, but your regular production timeline remains our priority.

      Please note that rush projects prone to errors: We'll rectify mistakes, but reprints take time, a few days to 2 weeks, depending on complexity.


      Rush Fee Refunds

      Rush fee will be refunded for late dispatch:

      • 4 days late: 50% rush fee refund
      • 7+ days late: 100% rush fee refund

      If there is a flight that was missed, we can arrange shipping internationally on your behalf. The rush fee refund will be used to pay for the shipping fees, but client bears excess shipping costs beyond the refund amount.

       

      Transit Times

      We use reputable third-party couriers for delivery. Transit times may change without prior notice.

      • Metro Manila: same-day delivery via Lalamove
      • Provincial: 1-4 days in transit via LBC
      • International: 4-8 days in transit via DHL 
    • Envelope Addressing 
    • 1. READ GUIDELINES. To avoid any mistakes, please review our guidelines and favorite font choices on the website.

      2. WARNING! Our system prints exactly what you submit. Remove unnecessary details that you not want printed.

      3. LIST TO FOLLOW. Send your list within 1 week of signing. To avoid production delays, we need it at least 1-2 weeks before estimated date of completion. Late submission may delay production. Upload the list here: https://form.jotform.com/242262793207457

      4. MULTIPLE SHIPPING LOCATIONS. Use separate sheets for each location (e.g. PHILIPPINES SHEET / USA SHEET) and note how many blank sets per location.

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    • PLEASE NOTE!

      Our envelopes are delivered unsealed, and do not have a dry adhesive (the ones you lick / wet to seal). Especially for our international clients, if you are mailing these to guests and need them sealed, you will need to purchase double sided tape. :)

    • Shipping Details 
    • 🚀 International Shipping 🚀

      The shipping charged on the website is a DEPOSIT. Actual shipping costs will be sent after we have turned over to DHL. The package will be on hold at the DHL center until shipping is paid. Kindly pay within 24 hours to avoid DHL storage charges. For DHL, we will give you the waybill/ tracking number.

      Please note that any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the recipient. These charges are determined solely by local customs authorities and are unfortunately beyond our control. In our experience, shipments typically clear without issue, and we rarely receive complaints regarding this process; however, customs procedures can vary from country to country and from shipment to shipment.

       

      🚀 Multiple Shipping Locations 🚀

      We accept shipping requests to 2 locations. For example, "30 sets to Philippine local address & the rest to Australia" etc. Please note that shipping fees will apply to both locations. If both shipping locations are international addresses, we will require 2 sets of shipping deposit. :)

      If availing of envelope addressing, please separate the list for location 1 vs. location 2.

    • Important!!

      When you upload the envelope addressing file, please separate the names into 2 sheets. For example:

      PHILIPPINES sheet
      USA sheet

      And please indicate also how many blank sets for each location
      (e.g. 40 names in sheet one + 10 blank sets)

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    • In case the delivery man is there and we are unable to reach the primary contact person, please provide an alternate contact number.

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    • In case the delivery man is there and we are unable to reach the primary contact person, please provide an alternate contact number.

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    • For orders within Metro Manila

      We book the delivery man through same-day rider apps like Grab or Lalamove. Please choose what is applicable to you

    • In case of failed delivery, for reasons such as nobody to receive at the destination, recipient cannot be contacted, items will be rerouted to the nearest The Craft Central branch (Vertis North, Megamall, Greenbelt, Mall of Asia). A minimum of P500 will be charged to the customer, for the rerouting and subsequent redelivery.

    • Do you really need the plastics? 🤔

      We're cutting down our use of plastic. We provide clear plastic for you to individually put the envelope in. Do you need plastic for the invitations? If you are an overseas customer sending the invites out thru mail / postage, you likely do not need plastic.

    • Additional requests (extra envelopes, etc) will incur a fee. We will message you the cost once we see your form. You can also contact us for the additional fees, to ensure your additional requests are noted.

      Again, please double check your file and quantities. A revision later, a reprint later, or adding more copies later is more costly than a revision now. Please also note that our printers are calibrated weekly. Colors will slightly differ between production runs. Reprints may not yield exactly the same colors as the original run.

    • After Receiving the Project 
    • Reviewed by us, Verified by you. Thanks for your diligence!

      Although we strive for perfection, mistakes can occur. To avoid any inconvenience, please follow these steps BEFORE DISTRIBUTING.

      1. Verify quantity: Ensure count matches your order.
      2. Check contents: Confirm envelopes include all correct components.
      3. If there are any errors / issues / missing items, PLEASE INFORM US and REACH OUT TO US FIRST. You can message back via email / chat group, wherever we discussed the project, and rest assured we will do our best to resolve it as quickly as we can.
      4. For missing items and misprints, we will shoulder the delivery cost 1x. If original invoice only included payment for shipping within the Philippines, delivery for misprints / missing items will only be delivered within the Philippines. Please ask your friends/relatives to check the items before bringing them abroad. :)


      We've done our part to check, please do your part to double check.


      Notification Deadline and Liability Notice

      After 10 days of receipt, we'll assume everything is accurate and complete, and any discrepancies will be considered client handling errors. This deadline is necessary because after distribution or handling by your party, it may be difficult to determine responsibility for any missing components.

      Thank you for supporting our business! :)

    • Help Us Serve You Better -- optional 30 second feedback 
    • Thank you for confirming for printing — your feedback is optional but helps us improve.

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