😢😢😢 Let's avoid miscommunication and errors 😢😢😢
When preparing your file for printing, we double check 2 things:
1. INVOICE / COSTING. Kindly double check the breakdown of the add-ons. If we missed an item in the costing, do not assume that it's free. It probably means it won't be added. Please reach out.
2. DESIGN FILE. All the add-ons must be depicted in the design file. The summary page usually has text description for "foil stamping" or "letterpress" etc. It should have a shape to refer to the wax seal, or the wrap. The summary page may not always be updated with the final design, please still refer to individual pages for the actual content, but all your add-ons and upgrades should be visible somewhere in the file (be it the summary page or the individual page). If it is not anywhere, we might have missed it.
Please reach out if there is some inconsistency in the COSTING vs. the DESIGN FILE.
Rest assured that if there is any mistake on our end, we will do our best to come up with a solution.
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