Student End of Course Feedback Survey

Student Name*

First NameLast Name

Student ID*

Course Name*

At Albright Institute (AIBL), feedback and suggestions are taken into consideration for Continuous
Improvement. We would like to evaluate the quality of your Student Journey with AIBL.

Please tick the appropriate boxes and give this form along with the request form for your Certificates/SOA’s
back to Course Coordinator.

If you have additional comment please write it to the last column.

MARKETING AND RECRUITMENT*

	Strongly Disagree	Disagree	Agree	Strongly Agree	Comments
The information given on the AIBL website about the course covers all the aspects of international student requirements.
I knew the name of my training provider before I enrolled.
Was there any other organisation different than AIBL and AIBL agent who were involved in your enrolment for this course?

ENROLMENT*

	Strongly Disagree	Disagree	Agree	Totally Disagree	Strongly Agree	Comments
I understood the length of the course before I enrolled.
AIBL gave me information about how the course would meet my needs before I enrolled.
My rights and responsibilities as a student were explained to me before I enrolled.
The payment terms and conditions were clear to me when I enrolled.
I was aware of my training provider's refund policy when I enrolled.

SUPPORT AND PROGRESSION*

	Strongly Disagree	Disagree	Agree	Totally Disagree	Strongly Agree	Comments
I was asked about my training needs by AIBL.
I received information about student support services during the Orientation.
I was able to get support and help for my studies during the course.
I know how to make a complaint and whom to approach when I have a problem.

TRAINING AND ASSESSMENT*

	Strongly Disagree	Disagree	Agree	Totally Disagree	Strongly Agree	Comments
I found my trainers knowledgeable and professional.
I had access to good quality of learning resources.
I was given enough time to learn and practice skills before assessments
Assessment activities were clearly explained to me.
Overall, I was given helpful feedback on my assessment tasks.

COMPLETION*

	Strongly Disagree	Disagree	Agree	Totally Disagree	Strongly Agree	Comments
The course met my expectations.
I understood what I needed to do to successfully complete my course.
I had been supported to complete my course within the expected length of the course.

OVERALL SATISFACTION*

	Strongly Disagree	Disagree	Agree	Totally Disagree	Strongly Agree	Comments
How satisfied were you with your student journey at AIBL?
Were you satisfied with the student support services during your student journey?
Will you recommend AIBL to your friends and family?

What aspects of the student journey at AIBL you liked the most?

Do you have any final comments?

Overall, how satisfied are you with Albright?

Please verify that you are human*

We wish you luck for all your future endeavours!