POLICY
Due to all items being customized and ineligible for resale this service is a NON-REFUNDABLE.
However, we want our clients to be satisfied and know they are in good hands with our team. If for any reason you are not satistifed with you custom items please don't hesitate to reach out to us via email jaylouscreations@gmail.com or visit our website and use our 24 hour chat option www.jaylouscreations.com . We are committed to making your day special so it changes are needed or there is an issue with your order please allow us a chance to fix it. Under certain circumstances out of our control (shipment after shipping, weather delays, emergencies, etc) we will work with the client the best way we possibly can, but after shipment its up to the client to reach out to the shipping provider.
By signing below you are accepting our terms and conditions. You are also agreeing that you have read and understood our policy.