Acknowledgement of Financial Policy
Boundary Bay Veterinary Specialty Hospital requires payment at time of service and accepts cash, all major credit cards, Care Credit and Scratch Pay.
I understand that Boundary Bay Veterinary Specialty Hospital and its affiliates will prepare an estimate based upon the initial examination of my pet. The estimate may change as further diagnostic and therapeutic procedures dictate. I understand that this is an estimate and the final charges are based on procedures performed. The initial estimate is based on our preliminary examination. Final fees may vary considerably from this estimate. I understand that every effort will be made to keep me informed of the current status of my bill throughout my pet’s hospitalization. I acknowledge that I have the right to see the treatment plan, with outlined costs, prior to the start of treatment.
I understand that an initial deposit will be required and agree to pay 100% of the low-end of the estimated cost at the time of admission. I agree to provide a deposit for each additional 24 hours of hospitalization or additional care and procedures needed.
I understand I may authorize treatment including verbal authorization in an emergency situation without full knowledge of the respective cost. I assume financial responsibility for all charges incurred to my pet. I agree to pay the balance of all charges in full at time of discharge. I understand that no guarantee of successful treatment is made.
Boundary Bay Veterinary Specialty Hospital does not have the ability to offer in-house financing and does not extend credit directly. I agree to neither misrepresent my financial situation nor authorize treatment for my pet which I know I cannot pay at the time of service. I understand financing is available through third party financial institutions and agree to inquire about these financing plans before authorizing treatment which I cannot afford.
I acknowledge my account will accrue financing charges if I misrepresent my financial situation and do not pay my balance at time of service. I understand my account will accrue one and a half percent (1.5%) interest, every thirty (30) days for a one hundred eighty (180) day period at which time my account will be placed in collections and pursued to the fullest extent of the law. Should it become necessary to bring collection proceedings against me, I agree to pay, not only the past due balance, reasonable and customary expenses incurred in the collection process, including but not limited to, collection agency fees, attorney fees as awarded by the court, and court costs.
PAYMENT IN FULL IS REQUIRED AT TIME OF SERVICE. A DEPOSIT WILL BE REQUIRED. ESTIMATED COST OF TREATMENT WILL BE PROVIDED.