Commercial Bank of Oak Grove Customer Satisfaction Survey
Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service you have received so far. We appreciate your business and want to make sure we meet your expectations. Please do not include confidential information in your responses.
Are you a current Customer?
*
Yes
No
What accounts do you hold with Commercial Bank of Oak Grove (Check all that apply.)
*
Savings
Checking
Money Market
Commercial Loan
Personal Loan
Home Loan Vehicle Loan
Ag Loan
CD
Business Savings
Business Checking
Others
How do you prefer to conduct the majority of your bank business? (Pick your top three choices.)
*
Bank Lobby
Drive Thru
Online/Mobile Banking
Phone
How do you feel about our bank service overall?
When you visit, do we succeed in providing the following? (Check all that apply.)
Greeted with a smile and eye contact
Friendliness
Personal Service
Accurate Transactions
Maintaining Confidentiality
Quick & Attentive
In your opinion, in what areas could we improve? (Check all that apply and provide feedback)
Customer Service
Service/Product Offering
Quick Response
Loan Services
Communication
Other
If you replied "Other" in the previous question, please explain.
What other products or services, if any, would you like to see? Please explain:
Optional Information:
Name
First Name
Last Name
Address
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Email
example@example.com
Phone Number
Please enter a valid phone number.
Any additional comments you would like to share with us?
Thank you for your feedback! We value your input.
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