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Order a Rental Instrument | Chatswood

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    Please allow 1-2 business days for us to prepare your instrument. We will send you a pickup confirmation email once your instrument is ready. Please wait for this email before coming to collect.

    Our business hours are:
    Tuesday to Friday 10:30am to 5:30pm
    Saturday 10:00am to 4:00pm.

    If you need your instrument urgently, please call us on 02 9417 2611.

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    We're sorry! In order to process your request, we need to know what size of instrument you need.

    A proper fitting is a crucial first step in learning to play a stringed instrument.

    Small children play smaller-scaled instruments; children over the age of 12 usually play full-sized (4/4) instruments.

    To schedule a fitting by our staff, please give us a call, or call your teacher for a sizing recommendation. You can also check out our sizing guides, including handy sizing videos here: https://www.violins.com.au/pages/string-instrument-sizing-guide

    Once you know your size, come back and select YES.

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    Shipping is $25 for violins and violas.

    For residents of Sydney metro, a same/next day express courier is available for $60.

    Return shipping is also the responsibility of the renter.

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    Shipping is $45 for cellos.

    Shipping is available for the Sydney Metro area only, we are not able to ship outside this area.

    Return shipping is also the responsibility of the renter.

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    We're sorry but we currently do no not ship double basses. Please contact the store on 02 9417 2611 for alternative arrangements.

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    We will use this information to prepare 1-2 sizes. The best fit can be confirmed in person when you come to the store.
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    Pricing for viola varies depending on the size, so we are not be able to quote you an accurate price until we have figured out the size needed.

    Here are the pricing options:

    14" and Smaller

    • A refundable security deposit of $145 + 
    • $50 (1 Month Recurring) or $105 (3 Months Recurring)

    15" and Larger

    • A refundable security deposit of $145 + 
    • $60 (1 Month Recurring) or $125 (3 Months Recurring)
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    Pricing for double bass varies depending on the size, so we are not be able to quote you an accurate price until we have figured out the size needed.

    Here are the pricing options:

    1/4 and Smaller

    • A refundable security deposit of $445 + 
    • $185 (1 Month Recurring) or $390 (3 Months Recurring)

    1/2 and Larger

    • A refundable security deposit of $495 + 
    • $205 (1 Month Recurring) or $435 (3 Months Recurring)
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    Beginner Rental Terms and Conditions

    *       

    1. By clicking the button or signing at the bottom of the rental contract, I am agreeing to all the terms and conditions set out below.
    2. The instrument remains at all times the property of The Sydney String Centre.
    3. Any necessary repairs to the instrument can only be made by The Sydney String Centre.
    4. On the day any outstanding payment is due the nominated credit card will be charged the full amount owing for the next rental period. PLEASE NOTE WE DO NOT PRORATE FOR EARLY RETURNS.
    5. Should the transaction be declined for any reason, a dishonouring fee of $5 will be charged in addition to any outstanding amount. If the transaction is still declined after seven (7) days, a further $5 will be charged then, and every seven (7) days thereafter until payment is received in full.
    6. The hirer's credit card details will be stored securely by ‘Odoo’ in accordance with privacy laws and will be used for the sole purpose of charging any amount as it falls due.
    7. The instrument, bow and case are insured for physical loss and physical damage subject to the following exclusions. Insurance does not cover:
    8. Any loss or damage caused by or resulting from:
      1. natural ageing, gradual deterioration, inherent defect, rust oxidisation, moth or vermin,
      2. any repairing, restoring, retouching or similar process,
      3. aridity, humidity, exposure to light or extremes of temperature unless the loss arises as a direct consequence of an event not excluded under this insurance,
      4. breakage of strings unless breakage is a direct result of loss or damage to the instrument,
      5. infidelity of persons to whom the insured property may be loaned,
      6. theft or disappearance of the property from any vehicle when such vehicle is left unattended unless the property is kept in a locked boot or, if the vehicle does not have a boot, the property to be kept in locked vehicle and not in view. This exclusion shall not apply where loss occurs whilst the equipment is being loaded or unloaded from a vehicle.
      7. Consequential loss of any kind.
    9. Upon the return of the instrument the hirer will receive back in full their deposit on the condition that the instrument requires no repairs as a result of the hire period, in which case an appropriate amount will be deducted.
    10. If the instrument has sustained extensive damage, such that it is deemed no longer in a saleable condition, The Sydney String Centre reserves the right to charge the hirer for the full replacement cost of the instrument even if it is the intention of the hirer to return the instrument.
    11. I acknowledge that the condition, maintenance and care of the instrument are my responsibility.
    12. At any time during the rental period, or at the immediate end of the rental period, the hirer is entitled to have their rental payments for the first three months refunded should they choose to purchase a new instrument from The Sydney String Centre at that time. THIS IS NOT A PAYMENT PLAN. THE RENT PAID DOES NOT GO TOWARDS PAYING OFF THE INSTRUMENT THAT YOU ARE RENTING. ONLY THE FIRST THREE MONTHS RENT CAN BE CREDITED TOWARDS THE COST OF ANY NEW INSTRUMENT. MULTIPLE RENTAL PLANS CANNOT BE COMBINED IN ORDER TO PURCHASE ONE SINGLE INSTRUMENT. THIS OFFER IS NOT AVAILABLE FOR THOSE ON A WEEKLY PLAN.
    13. Rental prices are subject to change.            
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    Intermediate Rental Terms and Conditions

    *       

    1. By clicking the 'place my order' button at the bottom of the rental contract, I am agreeing to all the terms and conditions set out below.
    2. The instrument remains at all times the property of The Sydney String Centre.
    3. Any necessary repairs to the instrument can only be made by The Sydney String Centre.
    4. On the day any outstanding payment is due the nominated credit card will be charged the full amount owing for the next rental period.
    5. Should the transaction be declined for any reason, a dishonouring fee of $5 will be charged in addition to any outstanding amount. If the transaction is still declined after seven (7) days, a further $5 will be charged then, and every seven (7) days thereafter until payment is received in full.
    6. The hirer's credit card details will be stored securely by ‘Odoo’ in accordance with privacy laws and will be used for the sole purpose of charging any amount as it falls due.
    7. The instrument, bow and case are insured for physical loss and physical damage subject to the following exclusions. Insurance does not cover:
    8. Any loss or damage caused by or resulting from:
      1. natural ageing, gradual deterioration, inherent defect, rust oxidisation, moth or vermin,
      2. any repairing, restoring, retouching or similar process,
      3. aridity, humidity, exposure to light or extremes of temperature unless the loss arises as a direct consequence of an event not excluded under this insurance,
      4. breakage of strings unless breakage is a direct result of loss or damage to the instrument,
      5. infidelity of persons to whom the insured property may be loaned,
      6. theft or disappearance of the property from any vehicle when such vehicle is left unattended unless the property is kept in a locked boot or, if the vehicle does not have a boot, the property to be kept in locked vehicle and not in view. This exclusion shall not apply where loss occurs whilst the equipment is being loaded or unloaded from a vehicle.
      7. Consequential loss of any kind.
    9. Upon the return of the instrument the hirer will receive back in full their deposit on the condition that the instrument requires no repairs as a result of the hire period, in which case an appropriate amount will be deducted.
    10. If the instrument has sustained extensive damage, such that it is deemed no longer in a saleable condition, The Sydney String Centre reserves the right to charge the hirer for the full replacement cost of the instrument even if it is the intention of the hirer to return the instrument.
    11. I acknowledge that the condition, maintenance and care of the instrument are my responsibility.
    12. At any time during the rental period, or at the immediate end of the rental period, the hirer is entitled to have their rental payments for the first three months refunded should they choose to purchase a new intermediate instrument from The Sydney String Centre at that time. This offer is only available if you are on a monthly or quarterly plan and can only be applied to instruments from our intermediate range or above. THIS IS NOT A PAYMENT PLAN. THE RENT PAID DOES NOT GO TOWARDS PAYING OFF THE INSTRUMENT THAT YOU ARE RENTING. ONLY THE FIRST THREE MONTHS RENT CAN BE CREDITED TOWARDS THE COST OF ANY NEW INSTRUMENT FROM OUR INTERMEDIATE RANGE OR ABOVE. THIS OFFER IS NOT AVAILABLE FOR THOSE ON A WEEKLY PLAN.
    13. Rental prices are subject to change.      
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    Please note: Shoulder Rests are not included in our violin and viola rentals

    The foam on a shoulder rest can be difficult to clean, so for hygiene reasons we do not include shoulder rests with our rental instruments. A shoulder rest is also a personal choice based on body type and what is most comfortable to use for the player, so a generic shoulder rest is not always suitable for everyone.

    If you do not already own a shoulder rest, we recommend you purchase one along with your rental instrument.

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