Q. Do you have toilet facilities?

We only have a single toilet for wheelchair users or those who have access requirments. This toilet does not have a winch system.

The nearest public toilets are (equadistantly) on the Ely Street entrance to Bell Court or the public toilets on Bard's Walk in the RSC (or Swan) Gardens.

Please use this site to find a preffered toilet.

Q. Is Shakespeare's Schoolroom and Guildhall wheelchair accessable?

Shakespeare's Schoolroom and Guildhall is wheelchair accessable, thanks to our platform lift and accesable toilet. The lift dimensions are 85cm x 125cm and it carries a max weight of 400kg, as such mobility scooters are not suitable.

We have also modified an original Georgian Schooldesk to accomodate a wheelchair so that wheelchair users can enjoy the quill writing sessions.

As a 600yr old, grade 1 listed building, there are a number of lumps, bumps and uneven floors. Usually these bumps are small and the larger ones have been covered by rubber matting. These may not be suitable for some wheelchairs.

Q. Can my group eat lunch in the Schoolroom? or book a room to do so?

Unfortunately we do not have the facilities, or the space, to accomodate lunch requests. That said, there are a number of picturesque green spaces nearby which we would be happy to direct you to on your arrival.

There are also a large number of cafes and eateries in Stratford-upon-Avon itself.

Q. Are there any resources that we can use?

We do have a fantastic Teacher's timeline and Toolkit which we can send along with our risk assesment on confirmation of payment. If you click the back button on this form you will find a question asking if you want to recieve a copy.

Q. How close are the coach parks?

There are two coach parks in Stratford-upon-Avon itself. The closest one to the Schoolroom is on Windsor Street and the other is in the Leisure Centre car park. They are a 10 and 15 min walk away respectively. Coaches are allowed to drop off in front of the Indigo hotel, opposite the Schoolroom.

Q. What if we are running late on the day?

With your booking confirmation, you will recieve contact details for our manager on duty. Please contact them if you are running late or have an emergency.

Q. Is there a hearing loop?

There is a portable loop which the guide can carry with them. Please request this on arrival. There is no fixed loop on the welcome desk.

Here at Shakespeare's Schoolroom and Guildhall, as one of Stratford's top visitor attractions, we are understanding of last minute changes and adjustments of groups. Where possible, we will always seek to re-schedule a booking, rather than cancel.

That said, as a small charity supported by volunteers, we do have to be mindful of the added costs incurred by last minute cancellations.

Bookings cancelled or amended within 14 days of the booking date will be charged 50% of the booking total.

Bookings cancelled or amended within 7 days of the booking date will be charged 100% of the booking total.

If a booking is re-sheduled, but the attendee number drops to below 50% of the original booking, you will still be charged 50% of the original booking total.

 

 • Please check the date and time on this Booking Form carefully, as mistakes cannot always be rectified after the booking has been confirmed.

• Please ensure that you arrive on time as late arrival may result in delaying your admittance or even non-admittance

• To qualify for the group rate there must be at least 15 paying persons in your group.

• For school groups, one member of staff is obligatory for every ten students, up to 15 years old.
These staff will be admitted free of charge. Members of staff are required to stay with and supervise the group throughout the visit.

• Groups are admitted to Shakespeare’s Schoolroom & Guildhall at the same time as other visitors and do not have exclusive use of the premises.

• A group will be asked to leave the premises immediately if the behaviour of any member causes disturbance to other visitors or members of Shakespeare’s Schoolroom & Guildhall staff. In this instance the admission fee will not be refunded.

• Inside Shakespeare’s Schoolroom & Guildhall, we request that groups follow the instructions of our staff and do not use their own guides or staff except where necessary to translate information provided by our guides or by prior arrangement.

• To ensure our visitors’ safety, Shakespeare’s Schoolroom & Guildhall may occasionally conduct security searches which may include bag searches.

• On rare occasions filming, sound recording or photography may take place at Shakespeare’s Schoolroom & Guildhall. Purchasing a ticket affirms your consent to the filming, sound recording/and or photography of yourself as a visitor.

• Shakespeare’s Schoolroom & Guildhall cannot be held responsible for the loss or damage to your personal property whilst at the premises.

• The unauthorised use of cameras, videos or any other audio or visual recording equipment is strictly forbidden.