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Submit a request
If you are a dealer, Diagnostic tool will be required to submit a fault report regarding Brompton Electric systems.

For any other warranty request, please visit Trade Platform and submit a fault report.
Business ID
What's your relationship with Brompton?*
Nature of Enquiry*
Nature of Enquiry*
Nature of Enquiry Salesforce
Nature of Enquiry 123
Tier
First Name*
Last Name*
Sub-reason
Full Name
Your email address*
example@example.com
Phone Number
Forquicker resolution time if further details are required
Order Number
Online orders only
Product*
Serial number
Date

MonthDayYear
Date
If a repair needs to be carried out on the bicycle, do you feel capable of performing this at home if the parts are provided to you?*
Do you have a preferred Brompton retailer or bicycle shop in your area?*
How did you receive the product? *
Purchase Method
Payment Method
Item(s) to return*
Use ',' if there is more than one item
Reason for Return*
Item Condition*
Refund, or repair Required?*
Country*
Postal Code
Postal / Zip Code
Subject*
Description*
How happy are you with your Brompton Experience?
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Submit a request