Conditions vary from day to day. The trip to Lady Musgrave Island and Lagoon is an open ocean crossing and we recommend that every guest take preventative measures to avoid becoming seasick. We recommend seasickness prevention medication Travacalm for the ultimate comfort on your trip to the Great Barrier Reef.

Departure Information:

Arrive early for a 10.30am departure. Departs from Bundaberg Port Marina. Parking is available in the gravel carpark signed ‘Lady Musgrave Experience’.

Failure to arrive on time or board on the morning of travel will result in full forfeit of your fare.

Footwear:

For your safety Lady Musgrave Experience does not allow shoes to be worn onboard our transfer vessels Reef Empress or Main Event. Guests are required to remove all footwear unless they are required for medical reasons. If you must wear shoes for medical reasons these must be FLAT soft non-marking & non-slip soles with adequate tread.

Once on the pontoon guests are welcome to wear shoes provided they do not have a high-heel or platform of any kind. For your comfort we recommend bringing soft soled flat footwear for your time on Lady Musgrave HQ Pontoon. 

Safety:

All guests are to adhere to the instructions provided by crew at all times to ensure the safety of all passengers throughout the event and transfers.

When the vessel is underway please maintain 3 points of contact at all times for your safety, keeping on hand on railings and 2 feet on the ground at all times whilst moving about and when seated please maintain 2 feet on the floor. If you require assistance please ask one of our experienced crew and they will be more than happy to assist you.

Please pay attention during all onboard announcements as these contain important safety information and will help ensure your comfort throughout the day. Our team will keep these to a minimum and only relevant and necessary information will be relayed. 

All Lady Musgrave Experience vessels are licensed therefore it is prohibited to bring alcohol onboard either opened or sealed. Drinks can be purchased at our onboard bars/kiosks during the transfers to and from Lady Musgrave Island. Whilst at Lady Musgrave HQ Pontoon there will be food and beverages provided as inclusions to your tickets (please see drinks package inclusions information section below). During this time you are able to purchase premium drinks via the bar however these are not included. 

Responsible service of alcohol restrictions apply for all persons. Bar staff are required to refuse service for anyone who displays loud, aggressive or intoxicated behaviours. All drinks must be served open in accordance with liquor licensing requirements. Please do not ask for takeaway drinks as refusal may offend. 

Cash Bar – Reef Empress Transfers (Outbound 10:30am-12:30pm & Return 3:30pm-5:45pm)

During your transfers to and from Lady Musgrave Island onboard Reef Empress we will have a fully stocked cash bar. Drinks can be purchased using either cash or via onboard Tab. Please note: You will need to bring your physical credit card to set up a TAB, as we operate offshore outside of mobile data reception contactless/tap and go payments using apple or android devices cannot be processed. Once at Lady Musgrave Island's HQ Pontoon your drink package will begin.

Drinks Package – Lady Musgrave HQ Pontoon 12:30pm-3pm

Your Milbi event ticket includes a drinks package for 2.5hrs whilst at Lady Musgrave HQ Pontoon (approximately 12:30pm-3pm). This drinks package does not include premium offerings, however these can be purchased should you like to drink something other than the inclusions as below: 

Drink Package Inclusion Options:

Beers: Great Northern Original, Great Northern Super Crisp

Wine: Tread Softly Pinot Gris, Cat Amongst the Pigeons Grenache, Wild Oats Sauvignon Blanc, Wild Oats Cabernet Merlo, Wild Oats Shiraz

Sparkling Wine: Craigmoor cuvee brut, Chandon Sparkeling Brut

Cider & Ginger Beer: James Squire Alcoholic Ginger Beer, Somersby Apple Cider, Somersby Pear Cider

Spirits (basic premix cans): Kalki Moon Gin Gin Mule, Kalki Moon Pink Gin, Jack Daniels and Cola, Vodka Lemon Lime UDL, Canadian Club and Dry

Non-Alcoholic Options: Coke, Zero Sugar Coke, Lemonade, Solo, Sunkist, Bundy Barrel Ginger Beer, Bundy Barrel Lemon Lime and Bitters, Juice & water refilling stations 

- To ensure that everyone is served in a fair and timely manner we will have multiple drink stations set up onboard Lady Musgrave HQ Pontoon.

- Service will be for one drink per person at a time as is required for responsible service of alcohol.

- Drinks must not be transferred between vessels and as such guests may not take drinks onboard Reef Empress from Lady Musgrave HQ Pontoon. We will have the cash bar open for drinks purchases outside of the drinks package hours onboard Reef Empress

At Lady Musgrave Experience the safety of our guests is paramount. Due to the nature of our business, there are certain risks involved and the best way to manage these risks is to prevent them from happening in the first case. All of our crew are expertly trained and experienced. On board our vessels it is imperative that you follow any and all instructions given by Lady Musgrave Experience's crew. The following waiver is a legal document and must be signed by all persons intending on partaking in any Lady Musgrave Experience tours and transfers. It states risks involved, important rules, media consent and a medical declaration. Please read carefully and if you have any questions feel free to ask our friendly crew.

I understand that predisposing factors elevate risks for seasickness/travel sickness and some of the controls for some and predisposing factors include but are not limited to: hydration, physical fitness, and physical ailments. I am aware offshore travel can be a strenuous physically and may increase the health and safety risks to me if I am suffering from:

• Any medical condition/s that may be made worse by physical or dehydration exertion.

• Any medical condition/s that can result in the loss of balance or consciousness.

• Asthma that can be brought on by cold water or saltwater mist.

I understand that this event does not include any in-water activities such as snorkeling, swimming or diving and that all guests are to remain onboard Lady Musgrave Experience vessels for the duration of the event. I understand there are no in-water activities whilst under the influence of alcohol or any other drug regarded as a contradiction to safe in-water activities.

I understand that I must bring it to the crew's attention if I have a pre-existing medical condition that may require medical attention during my transfer and time onboard any and all Lady Musgrave Experience Vessels.

I am aware that Lady Musgrave Experience may take footage (videos and photos) during the event, for social media and promotional purposes. If I do not wish to feature in this footage I am aware to make myself known to the Lady Musgrave Experience crew prior to departure.

I understand that the purpose of signing this document is to exempt and release Lady Musgrave Experience, their owners, employees, agents, and associated personnel, and their boats (whether owned, operated, leased or chartered), hereinafter referred to as “released parties”, and to hold these entities harmless from any and all liabilities arising as a consequence of the following, or any other acts or omissions on their part, including but not limited to negligence of any type. 

1. I understand that I have a duty to exercise reasonable care for my own safety and I agree to do so.

2. I assert that I am physically fit to participate in offshore boat travel and I will not hold the released parties responsible if I am injured as a result of any problems (medical, accidental, or otherwise) which occur while onboard any Lady Musgrave Experience Vessel or otherwise whilst participating in the Milbi Festival Event. 

3. I will listen to all safety briefs given and abide by these rules to comply with these safe practices as I acknowledge it is for my safety, fellow passengers safety and Lady Musgrave Experience staff & crew safety. I will abide by these instructions of which I am aware are under the national maritime law.

4. I fully understand that the involved boat has limited medical facilities and that in the event of illness or injury appropriate medical care must be summoned by radio and treatment will be delayed until I can be transported to a proper medical facility. I agree in advance to these conditions.

5. The participating boats have made no representation to me implied or otherwise that they or their crew can or will perform safe rescue or render first aid. In the event I show signs of distress or call for aid I would like assistance and will not hold the released parties, their crew, dive boats or passengers responsible for their actions in attempting the performance or rescue or first aid. 

6. It is my intention by this instrument to give up my right to sue all persons or entities referred to herein, whether specifically named or not, and it is also my intention to exempt and release all released parties and to hold these entities harmless from any and all liability for personal injury, property damage or wrongful death caused and I assume all risk in connection with in water activities (where relevant) and boating activities, including but not limited to the maintenance of the equipment or organization of this activity.

7. I understand that there are inherent risks involved in offshore travel, in-water activities and boating, included but not limited to equipment failure, perils of the sea, harm caused by marine creatures (including bites), acts of fellow participants, entering and exiting the water, boarding or disembarking boats, and activities on the docks and I hereby assume such risks.

8. I have carefully read this contract in its entirety, fully understand its contents, and agree to the terms and conditions of this contract on behalf of myself, my heirs, and my personal representatives. This document constitutes the final and entire agreement between released parties and the undersigned. There are no warranties expressed or implied, which extend beyond the description of the activity listed on this form. This is a complete release of liability and a legally binding contract.

I have read this agreement, am aware that it is a release of liability and a contract between myself and the released parties. I sign it of my own free will and agree to be bound by it, from the date of my signature, forever into the future. I understand that the terms herein are contractual, that the information given on this form is true and correct and that I have signed them of my own free act. I understand that I must not complete this legal document on behalf of another person over the age of 18 unless I am the Legal Guardian and legally required and permitted to do so.