Once you've submitted your items, our team will review them and let you know which pieces we'd like you to send to us.
After we receive and assess your items, we'll email you an offer based on factors including desirability, condition, original retail price (RRP), and current resale value.
We pay:
- 30% of our retail selling price via bank transfer, or
- 50% of our retail selling price as store credit.
- For plus-size items (size 16+) and items priced for resale over $250, we offer 40% of the final retail selling price.
Shipping reimbursement (added to your final payout/store credit):
- 5-10 items: we'll reimburse $10 for shipping.
- 10 or more items: we'll reimburse $20 for shipping.
If we receive an item we're unable to purchase (for example, due to undisclosed stains, damage, or because it wasn't approved during the review process), we can either donate it on your behalf or return it to you at your expense.
Once you receive your confirmation email from us, we'll be in touch with the outcome within 2-5 business days.