Highlights of Terms and Conditions:
Clause 3.1
The Hirer shall unlock and inspect both the interior and exterior of the vehicle before driving or moving off from the designated GetGo parking space, or the following:
a) evidence of physical damage to the vehicle;
b) evidence of vehicle malfunction; and
c) evidence of gross compromise to cleanliness of the vehicle.
Clause 3.2
In relation to Clause 3.1, the Hirer must inform GetGo via the submission of relevant photographs on the App, of any evidence of such damage, malfunction, and/or gross compromise to cleanliness of the vehicle.
Clause 3.3
The Hirer is deemed to be satisfied with the vehicle's condition if there are no photographs relating to the above that are submitted, and/or if there are insufficient photographs with clear evidence of any of the above (as mentioned in Clause 3.1) submitted via the App, as soon as the vehicle has moved off from the designated GetGo parking space.
Clause 3.5
GetGo reserves the right to impose penalties and applicable charges if the vehicle is returned late, in an unsatisfactory condition, and/or not to its designated lot, at GetGo's full and sole discretion.
Clause 3.6
Unless otherwise instructed by GetGo, all penalties and charges paid to GetGo shall be made and/or charged unilaterally by GetGo against the Hirer's debit/credit card, by cheque
Clause 3.7
Before locking the vehicle and ending the booking, the Hirer must complete an inspection of the vehicle like that detailed in Clause 3.1, and report any:
a) evidence of physical damage to the vehicle;
b) evidence of vehicle malfunction; and
c) evidence of gross compromise to cleanliness of the vehicle.
Clause 3.8
In relation to Clause 3.7, the Hirer should document the inspection of the vehicle via the App, paying particular attention to any evidence of physical damage, indication of vehicle malfunction, and/or the cleanliness of the vehicle.
Clause 3.10
The Hirer accepts that he or she may become liable for any fees, expenses, penalties and/or damages incurred, imposed or ordered as a result of damage, malfunction, and/or gross compromise to cleanliness of the vehicle, if the Hirer does not possess photographs to substantiate the fact that any alleged damage, malfunction, and/or gross compromise to cleanliness to the vehicle was not caused by him or her.
Clause 4.5
The Hirer will be liable for any incidental costs arising out of an accident, including but not limited to fees and costs incurred for vehicle recovery, towing services, and/or fines imposed by the relevant authorities.
Clause 8.5
The Hirer acknowledges and agrees to the excess ceilings as stated in Schedule 2 and understands that they will be required to pay the necessary excess in the event of an accident.