APPOINTMENTS Any changes made to time reserved for you affects many other people. A minimum of 24 hours advance notice of appointment changes is required to avoid a $65 Appointment Late Change Fee.
MINOR PATIENTS Minor patients must be accompanied by an adult or guardian.
FINANCIAL POLICIES Payment is required at the time services are rendered. A minimum 1/3 non-refundable deposit is required prior to ordering materials, with payment-in-full prior to dispense. Since eyeglasses and contact lenses are custom fabricated for you, orders once placed cannot be canceled and items cannot be returned for refund.
CONTACT LENSES Contact lenses are regulated devices and require a doctor's prescription. Yearly health examination + contact lens evaluation is required to maintain a valid prescription. No order fulfillment or authorization will be made available if prescriptions are allowed to lapse. Contact lens prescriptions will be provided when the doctor deems the fit to be complete and payment has been received for all account balances.
HIPAA PRIVACY POLICIES A printed copy of our privacy policies is on display and available in our office. You may download a copy here: Privacy Policies