Quality Feedback
Please use this form to share any quality issues that you're having.
Your Store Location
*
Your Name & Contact
*
For Food Safety Complaints from Customers, please fill:
please skip if not
Customer's Name:
First Name
Last Name
Contact Number:
Date & Time of Purchase
Date
Time
Which product has an issue:
*be specific if possible
What is the customer claiming about the product?
Does the Customer still have the product?
Yes
No
If "YES", please return the said product to the Factory (2 Carmen St, Truganina), Attn: QA Team
If just a photo given, please attach:
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For QUALITY Issues in-stores, please fill:
From in-store general feedback
Type of Product
Retail Donut
Wholesale Donut
Cakes
Cookies
Muffin
Pies
Sausage Rolls
Pasties
Other
If 'Other', please provide details below:
What is the issue
What was the cause?
Transport
Production
Store Handling
Total of Damaged Ambient Ring/Holey Donuts
*Put 0 if theres none
Total of Damaged Ambient Berliner Donuts
*Put 0 if theres none
Total of Damaged Fridge Berliner Donuts
*Put 0 if theres none
What is the Best Before Date for Pies/Sausage Rolls/Pasties (Refer to sample image below on where to locate the Best Before Date in the box)
(add n/a if not relevant)
Date when was it observed
Input date (DD/MM/YYYY)
Contact details to discuss further
Name & email and/or phone number
Add photo
Upload any photos here
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Further Details/Description of the issue:
Submit
Should be Empty: