Easy Service Kiosk

Easy Service Kiosk

Quick access to the info you need from Ann Arbor Psych (Integrative Services PLLC)
- Billing (card updates, login to InSync billing portal, insurance update)
  - Updating credit card on file
  - I forgot my username to the InSync billing portal or need you to send me the invitiation email since mine expired after 3 days.
  - Send me a registration link for the InSync Portal (so I can see my statements and update credit card
- Mojo Ticket Portal (messaging with us, submitting tickets)
  - How do I log in?
- Ann Arbor Psych requested some information from me
- I was asked to submit some other information to you
- I want to submit feedback on my experience with you
- Scheduling
  - I want to schedule urgently
- I want to request or check the status of my Adult ADHD rating scale
- I have a message for the clinician
What are you interested in?

I am updating my credit card on file or requesting access to the InSync billing portal
Updating credit card on file
How would you like to update your card

I ALREADY have access to your InSync billing portal, though I may need a password reset. Please give me the link below (AnnArborPsychInTouch.insynchcs.com) so I can log on or reset my password.For your convenience, you can also enter the credit card information below. Card information becomes assigned to an agent who immediately deletes ticket upon entering information into the system.I want to request access to your portal. I understand the most secure way to update my card is to get access to our InSync billing portal by having Ann Arbor Psych (Integrative Services PLLC) email me a registration link. It will come from "Integrative Services PLLC". Getting that link to you may take up to 48 business hours.
Don't click submit!

Just click here to login to the portal: AnnArborPsychInTouch.InSynchcs.com

username: email address

password: you can get it reset if needed
I already know my username for the InSync billing portal

Just show me where to click to update my card and link me there
Our billing portal:

https://AnnArborPsychInTouch.insyncHCS.com
Updating Card on file: Requesting Portal Access

You'll get an email NOT from Ann Arbor Psych, but rather Integrative Services PLLC (parent company)
Name

First NameLast Name
Email you use with the practice
example@example.com
I understand that

The email invite will be for "Integrative Services PLLC" and won't say Ann Arbor PsychGmail filters the invite, so best to search for it. (It gets filtered to the "updates" or "promotions" tab)Our staff will get this request and send the invite. It may take up to 2 business days (but probably just a few hours)The email invite expires 3 days after it is sent!
Updating Card on file: Submitting the information directly

Less secure. Never email us your card information or send it to us in a help ticket!
At least one card submitted must be non-HSA to cover very rare costs that are not generally submitted to HSA funds (paperwork or missed appointment fees)

Card information is only accessible to the billing person on staff for the day, and is deleted as soon as information is entered into the InSync billing portal.
Patient Full Name

First NameLast Name
Name on Card

First NameLast Name
Card Holder's Email (we need to email a financial consent)
example@example.com
Select the type of card
(Do not use auto-fill feature in your browser, see below) CREDIT CARD NUMBER:
If you use auto-fill rather than typing in the numbers yourself, it will look like you are submitting all the numbers, but we will only receive the first and last 4 digits.
Expiration Date
Security Code
Billing address for the card on file

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Is the above card an HSA card?

YesNo
Sorry, we know it's a hassle, but we do require a non HSA card on file as well. This is for very rare fees that are generally not billed to HSA (paperwork fees, missed appointment fees).
Name on non HSA card

First NameLast Name
Select the type of card
Card Number
Expiration Date
Security Code
Billing Address of non HSA card

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Email of notification
example@example.com
Should be Empty:

Easy Service Kiosk

Updating credit card on file

I already know my username for the InSync billing portal

Updating Card on file: Requesting Portal Access

Updating Card on file: Submitting the information directly