Need assistance during a snow event?
Please submit an online dispatch ticket.
Your Name
First Name
Last Name
Email
*
example@example.com
Service Address
*
Street Address Line 2
City
State / Province
Postal Code
How can we help?
*
Emergency
Missed Laneway
Service Issue
Not Receiving Email or SMS Alerts
Special Request
We're sorry we missed you. What happened?
Driveway missed - parked cars in laneway
Driveway missed - no cars in laneway
Driveway missed - I just moved my car
Driveway missed - garbage cans in laneway
Driveway missed - low-hanging trees
Driveway missed - driver was on my street and left
Driveway missed - other
Walkway missed
Please select the best option and provide any additional details in the comment box, below.
We're sorry to hear that we are not meeting your expectations. We would like to make it right. What seems to be the issue?
Plow End - I am stuck & need to get out.
Plow End - please send driver back when you can.
Driver didn't clear behind my parked car.
Driver didn't clear beside my parked car.
Driver is not getting close enough to the house / garage.
Driver is not clearing the laneway picket to picket.
Driver is leaving snow in the street / on the sidewalk.
Driver is blowing snow onto neighbour's lawn.
Driver is blowing snow onto my walkway.
Driveway is becoming too narrow at the street.
Need pickets.
Walkway shoveling was not done well.
Sloppy work.
Other
Please select the best option and provide additional details in the comment box, below.
Which Capital Snow Alerts are you not receiving?
Email
SMS (text message)
Email and SMS
Please describe how we can help.
*
Please describe the issue or request in as much detail as possible to help us resolve it quickly.
If you would like to include a photo with your submission, please upload it here.
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*Our team will triage all tickets and dispatch them according to urgency. Priority will be for true emergencies. A follow-up message will be sent back to you, as needed.
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