W24 Damage Report

File a Damage Report

Our team will be in touch regarding next steps.
Accidents can happen.

If something was accidentally damaged on your property during a snow event, please report it here. It’s important to notify us of any damages as soon as possible, and no later than April 15th of the contract year, so we can log, assess, and remedy the situation.

Non-urgent repairs will be assessed during the season and typically will be repaired in the spring/summer. Urgent repairs will be resolved ASAP.
Name*

First NameLast Name
Email*
example@example.com
Phone Number*
Service Address*

Street Address Line 2

CityState / Province

Postal Code
Date the Damage Occurred*

MonthDayYear
If you are unsure of the exact date, please put the date you discovered the damage.
What was damaged?*
Please select the category that best describes the damage that occurred.
DRIVEWAY DAMAGE

Asphalt driveway was scratched, chipped or crackedInterlock driveway was scratched, chipped or crackedGravel on driveway was displacedWater valve cap is broken or missingOther
GARAGE DOOR DAMAGE

Garage door is dented and not functionalGarage door is dented or scratched, but functionalGarage door frame has been damagedOther
EAVESTROUGH DAMAGE

Downspout extension was damaged or removedDownspout was removedDownspout was crushed or damagedEavestrough was scratched or damagedOther
SIDING DAMAGE

Brick sidingCement or plaster sidingVinyl siding or trimWood siding or trimMetal siding or trimOther
INTERLOCK DAMAGE

Step broken, dislodged or chippedPatio stone / paver broken or chippedGarden border stone(s) broken or chippedDriveway pavers scratched or damagedOther
RETAINING WALL DAMAGE

Stone / cement wall broken - falling down or unsafeStone / cement wall scratched - safeWood wall broken - falling or unsafeWood wall scratched - safeOther
AUTOMOBILE DAMAGE

Blew snow on/over vehicle - possible damageBumper scratched or dented - still driveableDoor and/or side scratched or dented - still driveableMajor damage - not driveable
LAWN DAMAGE

Blew snow into hedges - possible damageBlew snow into trees - possible damageGrass or sod damagedFlower bed or shrub damagedBroken tree limbOther
FENCE DAMAGE

Blew snow into fence - possible damageWood fence damagedVinyl fence damaged
LIGHT DAMAGE

Glass and/or bulb brokenLamp post damaged or brokenLight fixture on house damaged
BRICK DAMAGE

Pillars along the driveway damageBrick siding damagedParging cracked or chippedOther
OTHER DAMAGE

Basketball net damaged or brokenHoliday lights or decorations damagedMailbox damagedHydro/cable box damagedGarbage or recycling bin damagedFlowerpot or lawn ornament damagedRiver rock displacedOther
Please include at least 1 photo with your damage report.*

Upload Photo(s)

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Please provide any other relevant information for us to pass along to the repair team.
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File a Damage Report