Please take a screenshot of your wifi network name and upload it.  Alternatively, you may type the name of your network but any errors will result in delays.

To ensure your guests can enjoy your entertainment system with ease, please provide detailed instructions. Below are some prompts to guide you in sharing all the essential information:

System Overview:

What devices are included in your entertainment system (e.g., Apple TV, cable/satellite box, Blu-ray player, gaming console)?

Is there a sound system or external speakers that need separate controls?

TV Setup:

Which remote(s) should the guest use for the TV?

Do guests need to switch inputs (e.g., HDMI1, HDMI2)? If so, provide a step-by-step explanation for changing inputs to access each device.

Streaming Services:

Are there pre-installed apps like Netflix, Hulu, or Amazon Prime Video?

Should guests log in with their accounts, or are accounts already set up for them?|

Cable or Satellite:

If cable/satellite is available, which remote should guests use?

Is there a specific button to access the TV guide or channels?

Special Instructions:

Are there any quirks or unique features of the system guests should know about? (e.g., “Press and hold this button,” “Wait 5 seconds after powering on,” etc.)

Is there a particular order in which devices need to be turned on for everything to work properly?

Troubleshooting Tips:

What are the most common issues guests might encounter?
How can guests fix them? (e.g., “If the sound doesn’t work, make sure the TV is set to HDMI2.”)

Additional Information:

Is there a universal remote, or are separate remotes required for different devices?

Are printed instructions provided in the villa?  If so, please provide them below:

File Upload:

Please upload any existing guides, diagrams, or images that can help us understand and clearly communicate the setup to your guests. This may include:

Photos of the remotes and buttons to press.
Diagrams of the entertainment system setup.

Providing clear, detailed information will ensure your guests can fully enjoy the entertainment system without confusion. Thank you!

Security Details
To ensure your guests feel secure and confident during their stay, please provide detailed instructions for accessing and using your villa's security features. Below are prompts to guide you in sharing all the necessary information:

Gate Access:

What is the primary method for accessing the property (e.g., keypad, remote control, or physical key)?

If a keypad is used:What is the gate code?

Are there specific steps for entering the code (e.g., “Press # after entering the code”)?

Are there any backup methods for accessing the gate if the primary method fails (e.g., spare key, alternative code)?

Door(s) Access:

How do guests unlock the main villa door(s) (e.g., smart lock, keypad, key)?

For keypads or smart locks:What is the door code?

Are there specific steps for locking and unlocking the door (e.g., “Press the lock icon to secure the door”)?

Are there additional keys or access cards? If so, where are they stored?

Security System:

Does the property have a security alarm system? If yes:How do guests activate and deactivate the system?

What is the security code, if applicable?

Are there specific steps to follow (e.g., “Enter the code, then press ‘Arm’ to activate”)?

Are there sensors or cameras in use? If so, where are they located, and are they visible to guests?

Emergency Situations:

What should guests do in case of an emergency (e.g., contact villa management, call a specific number)?

Are there any panic buttons or quick-access features in the villa?

Special Instructions:

Are there any quirks or specific tips for the security features (e.g., “The keypad lights up after a 3-second delay”)?

Are there specific areas of the property that require additional codes or keys?

General Guidelines:

Should guests lock doors and windows when leaving the property?

Are there any restricted areas they should avoid?

File Upload:

Please upload any existing guides, diagrams, or photos that can help us communicate the security setup clearly to your guests. This may include:

Images of the gate, keypad, or alarm panel.

Step-by-step instructions or troubleshooting tips.

Providing clear and thorough details ensures your guests feel secure and comfortable during their stay while keeping your property safe. Thank you!

If you have made errors, don't worry - they can be corrected.  We appreciate you taking the time to fill out this information.  You can expect your app to be completed in 2-3 days.  We will contact you when it is ready to deploy.