We value your business and ask that you respect our spa scheduling policies.
We pride ourselves on providing quality service to each client and your appointment time is reserved just for you. As a courtesy, we provide multiple reminders/confirmations in advance of your scheduled appointment. We have clients on wait lists and short-notice cancellations do not provide enough time to fill an open slot.
Therefore, please notify us at least 24 hours in advance of any single service cancellation and 48 hours in advance of multiple services.
Any cancellations after the required 24-hour notice, are subject to a cancellation fee. If no cancellation is given (“No-Show”), there will be charged of up to 50% of the service value.
Please note: Frequent last minute cancellations or ‘No-Shows’ will require payment in advance for any future appointments or may result in us not being able to service you for future appointments.