General Information

• On the day of the event, all services will be performed following a schedule. I ask that you communicate the importance of being on time and properly prepared for each individual receiving services. Should we run more than fifteen mintues behind on my schedule, there will be a $25 charge. If you are more than 30 mintues late to your scheduled time, you will not receive services and will not be refunded.
• Please inform us ahead of time of any time restrictions, schedule changes, or other situations that would affect the timing of services.
• Last minute services requested on-site may be possible if time allows. All prepaid services will have first priority and we cannot guarantee any other services will be completed. Separate payments may be made for individual services, but must be received before the service is performed. 
• Upon completion of contract, you and your bridal party agree to the amount of services listed. You have up to ninety days prior to wedding to add services. If someone decides they no longer want services, this decision also has to be made within the ninety day period. 
• You can cancel up to six months prior and have no further obligations to my company, but if cancel after the six month notice, you will be charged the full amount listed on your signed contract. 
• If artists have to pay for valet, or any parking, the bride is responsible to pay artists on site.
• All products and tools used on our clients are sanitized and cleaned in between every client. During consultation, all allergies or sensitivity's must be disclosed prior to application. Clients agree to release any team member working for Glam with Amber Helverson LLC from liability from any complications after application.
• If for any reason you have to cancel your wedding due to illness or any other reasons, payments are still non refundable but transferable to a new date. If you original artists are booked, I will find a team member to come out to your wedding!

Day of request

• Ensure there is space for your artists. I will request table space, avaliable windows, open outlets, and chairs. If we come and the area you want us to use is cluttered, this will ultimately run into our start time, even with an early arrival time.
• Try to have all members of your bridal party at the location, at our start time. We will not wait for members of your party who are not prepared and ready to go. As stated previously, we will only wait 15 minutes and that person will be charged for being late.
• If anything needs to be steamed, please do this before you receive services. The steam can ruin your hair and makeup.
• If you are giving out robes, PJS, etc. please try and do this the night before, and have your bridal party dressed when the artists arrive. This will help speed up the time when we need people in our chairs.
• Consider wearing clothing that is easy to remove without disturbing hair or makeup. Professional products and application techniques will be used to ensure longevity. However, if you have any concerns about your style lasting, please communicate this during your styling session. We are not responsible for issues with the makeup once we have left the venue.
  
    

 

Travel, Retainers, Fees & Other Information. 

• An initial $100 retainer is required to hold your event date, this retainer will be deducted from the total amount due. Retainers are nonrefundable.
• Travel fees are $1.00 per mile.
•  All payments must be paid fourteen days prior to your wedding. Payments are accepted by certified check, money order, or through HoneyBook. If you write a check, and the check bounces for any foreseen circumstances, you will be responsible for any bank fees. If you do not pay your balance fourteen days prior to your date, you will dissolve your partnership with Glam with Amber Helverson.
• Artist's obligations to perform services are subject to change, in which alternate options will be available to the client.
• Touchups will be done after makeup application is completed on all who are receiving services. Returning to the venue for photos after the ceremony can be accommodated upon request. There will be an agreed upon travel fee +$75/ hour.
• Client will reimburse Glam with Amber Helverson LLC for reasonable damages caused by client(s) to the artists kit (including contents inside) and lighting devices. Photos will be taken of damage and reimburstments will be discussed within 48 hours after the event.

• Exclusivity. Client understands and agrees that he or she has hired Provider exclusive of any other service provider. In order to provide a high level of satisfaction and quality of service, no other service providers, other than any assistant or third party that Provider hires to complete the Services outlined in this Agreement, are permitted to provide the same or similar services or products, paid or unpaid, at the locations and dates specified in this Agreement
• Copyright Ownership.  In the event that any copyrighted work(s) are created as a result of the Services provided by Provider in accordance with this Agreement, Provider owns all copyrights in any and all work(s) it creates or produces pursuant to federal copyright law (Title 17, Chapter 2, Section 201-02 of the United States Code), whether registered or unregistered. Any and all products, whether tangible or intangible, produced or created in connection with, or in the process of fulfilling this Agreement, are expressly and solely owned by Provider and may be used in the reasonable course of Provider business.
• Permitted Uses of Product(s). Provider grants to Client a non-exclusive license of product(s) produced with and for Client for personal use only so long as Client provides Provider with attribution each time Client uses Provider's property. Personal use includes, but is not limited to, use within the following contexts:
• In photos on Client’s personal social media pages or profiles; or In personal creations, such as a scrapbook or personal gift; or In personal communications, such as a family newsletter or email or holiday card.
• Artistic Release Style. Client has spent a satisfactory amount of time reviewing Provider's work and has a reasonable expectation that Provider will perform the Services in a similar manner and style unless otherwise specified in this Agreement.
• Consistency. Provider will use reasonable efforts to ensure Client's desired Services are produced in a style and manner consistent with Provider current portfolio and Provider will try to incorporate any reasonable suggestion made by Client. However, Client understands and agrees that:Every client and wedding is different, with different tastes, budgets, and needs; makeup services are often a subjective art and Provider has a unique vision, with an ever-evolving style and technique;
• Provider will use its artistic judgment when providing Services for Client, which may not include strict adherence to Client’s suggestions; although Providerwill use reasonable efforts to incorporate Client’s suggestions and desires when providing Client with the Services, Provider shall have final say regarding the aesthetic judgment and artistic quality of the Services; dissatisfaction with Provider's aesthetic judgment or artistic ability are not valid reasons for termination of this Agreement or request of any monies returned.
• Limit of LiabilityMaximum Damages. Client agrees that the maximum amount of damages he or she is entitled to in any claim relating to this Agreement or Services provided in this Agreement are not to exceed the Total Cost of Services provided by Provider. Loss of Product. In the event that any or all product(s) are lost, such as damage to or loss of a component of the product necessary for final delivery, Provider shall refund Client a pro-rated portion of the Total Cost based on the amount of Services that were completed/provided against the amount of Services that were agreed to be completed/provided. Indemnification. Client agrees to indemnify, defend and hold harmless Provider and its affiliates, employees, agents and independent contractors for any injury, property damage, liability, claim or other cause of action arising out of or related to Services and/or product(s) Provider  provides to Client.
• Cancellation, Rescheduling and No-Shows Cancellation, Rescheduling of Services or No-Show Client. If Client desires to cancel Services, reschedule Services, or if it becomes impossible for Provider to render Services due to the fault of the Client or parties related to Client, such as failure of the  wedding to occur or failure of one or more essential parties to the  Wedding to show up in a timely manner, Client shall  provide notice to Provider as soon as possible via the Notice provisions detailed in this Agreement. Provider has no obligation to attempt to re-book further Services to fill the void created by Client’s cancellation, rescheduling, no-show or if it becomes impossible for Provider to provide the Services due to the fault of Client (or parties related to Client), and Provider will not be obligated to refund any monies Client has previously paid towards the Total Cost.  Client is not relieved of any payment obligations for cancelled Services, rescheduled Services, failing to show up for the  Wedding or should it become impossible for Provider  to provide the services due to the fault of Client (or parties related to Client) unless the Parties otherwise agree in writing.   For instance, if Provider is able to secure another, unrelated client for your wedding date, then Provider may choose, at its sole discretion, to excuse all (or a portion of) Client's outstanding balance of the Total Cost. You have sixty days prior to your wedding date to cancel, add, or subtract services from the final headcount. If cancelled after sixty day window, you are responsible for to full amount of services.  
• Impossibility Force Majeure. Notwithstanding the above, either party may choose to be excused of any further performance obligations in the event of a disastrous occurrence outside the control of either party, such as, but not limited to:A natural disaster (fires, explosions, earthquakes, hurricane, flooding, storms or infestation); or War, Invasion, Act of Foreign Enemies, Embargo, or other Hostility (whether declared or not); or Any hazardous situation created outside the control of either party such as a riot, disorder, nuclear leak or explosion, or act or threat of terrorism.
• Failure to Perform Services. In the event Provider cannot or will not perform its obligations in any or all parts of this Agreement, it (or a responsible party) will: Immediately give Notice to Client via the Notice provisions detailed in this Agreement; and Issue a refund or credit based on a reasonably accurate percentage of Services rendered; and Excuse Client of any further performance and/or payment obligations in this Agreement.
• Appropriate Conduct/ Safe Working Environment:The Client(s) expressly agree(s) to take best efforts to provide [Provider] and Provider’s staff with safe and appropriate working conditions. In the event of circumstances deemed by either [Provider] or a bystander to present a threat or implied threat of injury or harm to [Provider] staff or equipment, the [Provider] reserves the right to cancel all services remaining under this Agreement and leave the event. At the [Provider]’s discretion, the [Provider] may enact a three-strike policy. After the first offense, the [Provider] will make reasonable efforts to notify the Client(s) or a responsible party. If the Client(s) is/are able to respond to the threatening situation in a reasonable amount of time (maximum of 15 minutes), [Provider] shall resume work in accordance with the original terms of this Agreement. If the threatening behavior occurs for a second time, the Client(s) will agree to remove the offending person for the remainder of the event. If the behavior occurs a third time, the [Provider] will immediately leave the event. If the [Provider] leaves the event early due to any offending behavior, the Client(s) expressly agree to relieve and hold [Provider] harmless as a result of incomplete event coverage, or for a lapse in the quality of the [Provider’s] work, and the Client(s) shall be responsible for payment in full.
• The Client(s) expressly agree(s) to take best efforts to provide [Provider] and Provider’s staff with a safe and appropriate professional relationship. In the event of circumstances deemed to present a threat or implied threat of injury or unprofessional, harassing language or behavior to [Provider] staff, [Provider] will make reasonable efforts to notify the Client(s). If the Client(s) is/are able to respond to the threatening situation in a reasonable amount of time, [Provider] shall resume work in accordance with the original terms of this Agreement. If the inappropriate behavior continues, the Client(s) will agree to relieve and hold [Provider] harmless as a result of incomplete services under this Agreement, or for a lapse in the quality of the [Provider’s]work. The Client(s) shall be responsible for payment in full, regardless of whether the situation is resolved or whether [Provider] resumes work detailed in this Agreement
• General Provisions Governing Law. The laws of  Pennsylvania govern all matters arising out of or relating to this Agreement, including torts. Severability. If any portion of this Agreement is deemed to be illegal or unenforceable, the remaining provisions of this Agreement remain in full force. Notice. Parties shall provide effective notice (“Notice”) to each other via either of the following methods of delivery at the date and time which the Notice is sent:
• This Agreement constitutes the final, exclusive agreement between the parties relating to the Wedding and Services contained in this Agreement. All earlier and contemporaneous negotiations and agreements between the parties on the matters contained in this Agreement are expressly merged into and superseded by this Agreement Amendment. The parties may amend this Agreement only by the parties’ written consent via proper Notice.

 

Please sign after reviewing your contract.