Warranty Claim

Warranty Claim Form

Please complete this form to make a warranty claim.
Name*

First NameLast Name
Daytime Phone Number*
Please enter a valid phone number.Format: (000) 000-0000.
Email*
example@example.com
Is This a New Claim or Follow Up*

New ClaimFollow Up
Vehicle Year*
Vehicle Make*
Vehicle Model
Such as F150, Wrangler JK, etc.
Approximate Mileage
Defective Part(s)*
If possible, please use Apex part #, if you don't know the number, please use the description of the part, such as - right outer tie rod end.
Part Batch Code(s)*
Example "B24". Batch code is a 3-digit code on all Apex parts. It is a letter followed by 2 numbers. Located near grease fitting on al parts with a ball joint. Located in the middle of all center links near logo.
Purchased From (Retailer)*
Purchase Date (or approximate)

MonthDayYear
Upload Receipt*

Proof of Purchase is required (MAX 10 MB)
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Please describe the issue you are experiencing:
Upload Photos or Video of Defective Part(s)*

To get our fastest warranty service, provide photos of the defective part and the front of the vehicle so we can make a preliminary assessment.
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Shipping Address for Replacement Product*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Notes for considering warranty.

Warranty is primarily for manufacturers defect.

If for example you:

Run a steel tie rod into a rock so hard that you bend it, that’s just bad driving, not a manufacturing defect.

Slide sideways down a cliff and rip the wheels off your vehicle, have your spotter buy you a new set of ball joints.

Wedge your tire into a crack and keep applying hydro assist to an immovable tire then you will break something.

We will give you whatever warranty level you request, but lets all play fair.

MANY THANKS, FROM APEX CHASSIS!!

5-2025
Apex Honor System Warranty – With our extreme duty parts, warranty issues are rare, but in the off chance that an issue does occur, you get to choose your warranty replacement option based on your satisfaction with our parts. Choose anything from 100% full warranty to a 25% discount on replacement parts below:*

25% Off Replacement - I literally beat the bejesus out of this part!! Nothing should have survived what I've put it through!50% Off Replacement - I admit it, mostly my crazy driving!! Love the product!75% Off Replacement - Thanks, I'm pretty tough on stuff, but this did wear out sooner than expected.100% Off - Didn't meet expectations for longevity, let's try another one!
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Warranty Claim Form