Harassment & Violence in the Work Place
  • Harassment & Violence in the Work Place

    Notice of Occurrence Form
  • [ STOP ]

    [ SAFETY FIRST ]

    CALL "9 1 1" If you require immediate assistance following an act of violence, are being threatened, or consider yourself to be in imminent danger.

    If you are unable to call "911" right away, you should:

    WHERE RELEVANT:

    Follow Company Emergency Response Procedures

    IF NEED TO: 

    • Yell and/or signal for help.
    • If in a vehicle, lock all vehicle doors, honk the horn repeatedly, and turn on hazard lights. 
    • If possible, use the vehicle’s emergency alarm.
    • Immediately move to a safe location.
    • If possible, contact a manager/supervisor.
    • Remain calm and stay alert.
  • Follow 911's agent directions and cooperate with First Responders.

    Click "Save For Later" and come back when practicable to finish this Notice of Occurrence.

    • If others are within your reach, ask to call 911 for you, OR,
    • Call a relative or friend to try on your behalf.
    • Try calling the Ops. Manager:
      • Luca Ribetti ---1 (403) 669-1294
    • LR - Designated Recipients (To whom to provide a Notice of Occurrence) 
    • Employee Assistance Program (EAP)

      Title: Candada Work Harassment & Violence Prevention
      Pohne #: 1-(800) 641-4049
      Email Portal: Contact: Harass/Viol/Prev.
      Email Portal: Contact: Workplace Info/Divis

      Please note that this SMS Coordinator will automatically receive an email notification when this form is submitted. Therefore, if any information is missing, or if the Designated Recipient requires more information, a request for more information email will be sent back to the submitting party. Thank you for your understanding.

      If you have any questions or need help, please feel free to contact a Health & Safety Representative / SMS Manager or Cordinator at giovanni.tercero@lrhelicopters.ca 

       

       

       

    • Federal and Provincial Definitions of Workplace Harassment and Violence 
    • CANADA FEDERAL GOVERNMENT

      DEFINITION OF WORKPLACE HARASSMENT & VIOLENCE

      According to Part II of the Canada Labour Code (the Code), harassment and violence means “any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.”

      This includes all types of harassment and violence, including sexual harassment, sexual violence, and domestic violence.

      Is it Harassment? A Tool to Guide Employees

      CCOSH What is workplace violence and harassment?

    • ALBERTA

      OHS DEFINITIONS OF WORKPLACE HARASSMENT & VIOLENCE

      Workplace harassment
      Workplace harassment is defined as a single or repeated incident of objectionable or unwelcome conduct, comment, bullying, or action intended to intimidate, offend, degrade or humiliate a particular person or group. It is a serious issue and creates an unhealthy work environment resulting in psychological harm to workers.

      It does not include any reasonable conduct of an employer or supervisor related to the normal management of workers or a work site. Differences of opinion or minor disagreements between coworkers are also not generally considered to be workplace harassment if steps are taken to resolve the conflict.

      Workplace violence
      Violence, whether at a work site or work related, is defined as the threatened, attempted or actual conduct of a person that causes or is likely to cause physical or psychological injury or harm. It can include:

      • Physical attack or aggression
      • Threatening behaviour
      • Verbal or written threats
      • Domestic violence
      • Sexual violence
      • Domestic violence

      Domestic violence becomes a workplace hazard when it occurs or spills over into the workplace. It may put the targeted worker at risk and may pose a threat to coworkers.

      Employers must take reasonable precautions to protect affected workers if they are likely to be exposed to domestic violence at a work site.

      Sexual violence
      Sexual violence as a workplace hazard refers to any sexual act, attempt to obtain a sexual act, or other act directed against a worker’s sexuality using coercion, by any person regardless of their relationship to the victim, in a workplace or work-related setting.

      Sexual violence exists on a continuum from obscene name-calling to sexual assault and/or homicide. It includes online form of sexual violence, such as internet threats and harassment, and sexual exploitation.

      Alberta Governemt - Workplace harassment and violence definitions

      Alberta OHS Workplace Harassment and Violence Webinar - April 2022

       

    • Do you need help in framing the situation? Please ask yourself the following: 
    • Work Risk Assessment

      A work risk assessment for harassment and violence in the workplace is conducted every 2 or 3 years by the Operations Manager in conjunction with the SMS/HSC/SHRs teams at every worksite. This helps identify, control, prevent, and reduce any potential harassment and violence to happen at any L R HELICOPTERS INC. worksites.

      All employees are expected to act towards other individuals professionally and respectfully and to speak out against unacceptable behaviours in the workplace in a skillful and sensitive manner. As the improper conduct is not directed at anyone in particular, as per the definition of harassment, a witness may not file a harassment complaint. Witnessing offensive behaviour towards others in the workplace does not constitute harassment for that witness. However, the situation should be reported to the supervisor or to the manager at the next level and prompt action is expected to be taken. All managers are expected to intervene promptly when they become aware of improper or offensive conduct even when no complaint has been made.

      However, please note that a behaviour not directed at any one identifiable person becomes harassment only when it relates to a prohibited ground of discrimination (such as displaying sexually explicit material or telling racist or religious jokes).

      If you believe that you have been harassed,

      You are encouraged to make it known to the other person as soon as possible in an attempt to resolve the problem. The earlier the problem is addressed and discussed, the better the chance of it being resolved and the inappropriate behaviour stopped.

      If the problem is not resolved, or if you feel you cannot speak directly to the other person, you should notify your supervisor, or the manager at the next level.

      To help you frame the situation, pleas ask yourself:

      • What was the context in which the incident(s) took place?
      • Was the behaviour improper?
      • Was the behaviour directed at me?
      • Was I offended by the behaviour?
      • Did the incident occur within the scope of the Policy?
      • Was this the first incident or is it a series of incidents?
      • What is my work relationship with this individual?
      • Are individuals doing things, saying things to make me feel uncomfortable?
      • Would a reasonable person well informed of all the circumstances and finding himself or herself in the same situation as yours view the conduct as unwelcome or offensive?
      • The behaviour in question is not only assessed by the impact or effect on yourself, but it is also assessed against a reasonably objective standard.
      • Did the behaviour exceed the reasonable and usual limits of interaction in the workplace?
      • Would a reasonable person be offended or harmed by this conduct?
      • As I describe and evaluate my work environment, are there other factors contributing to the situation (level of stress, workload, professional constraints, etc.)?
      • Am I being singled out and treated differently than my colleagues, being given the “silent treatment”?
      • Is the incident related to my work performance?
      • Am I being criticized regularly even though my standards have not changed and my performance has always been satisfactory or better?
      • Am I being blamed for mistakes I believe are not my fault?
      • What impact(s) and/or consequences did this incident(s) have on me?Physically?
        Emotionally?
        Professionally?
      • Are the working relationships different from any I have previously experienced?
      • Are individuals putting me at risk in some way?
      • How would this behaviour be perceived by other work colleagues?
      • Are there other factors in my life that could impact on my reaction to this event?
      • Is this usual behaviour for the individual? Are there any personal or professional circumstances that are contributing to his/her behaviour?
      • Have I spoken to the individual and tried to clarify the situation? Have I informed him/her of the impact the situation has had on me?
      • Have I asked him/her to stop the behaviour?
      • Has the other person expressed regrets and stopped or has the behaviour continued?
      • Have I considered resolving the situation through informal means of conflict resolution, such as a facilitated discussion, coaching or mediation?
      • If I choose to file a complaint, will it be done in good faith, characterized by the intention to honestly inform?

       

    • Examples of what may or may not constitute Harassment 
    • Examples of what may or may not constitue harassment

      Depending on Employee demographic, harassment occureences may vary.

      Examples of inappropriate behaviours that is not harassment but still needs to be addressed

      • Talking laudly in the workplace.
      • Always being in a bad mood.
      • Slamming doors.
      • Constantly interruptiong colleagues in a meeting.
      • Barging in on colleagues who are havein a conversation.
      • Whining about trivial things.

      What does not generally constitute harassment

      • Carrying out managerial duties where the direction was carried out in a respectful and professional manner.
      • Allocating work.
      • Following-up on work absences.
      • Requiring performance to job standards.
      • Taking corrective or disciplinary measures when justified.
      • A single or isolated incident such as an inappropriate remark or abrupt manner.
      • Exclusion of individuals for a particular job based on specific occupational requirements necessary to accomplish the safe and efficient performance of the job.
      • A social relationship welcomed by both individuals.
      • Friendly gestures among co-workers such as a pat on the back.
      • The normal exercise of management rights.
        • Exercising the normal supervisory functions such as assigning and appraising work is not harassment, but how such functions are exercised can risk giving rise to the potential for harassment or perceptions of harassment.
      • Supervisory mistakes.
      • Work-related stress.
      • Conditions of work or study.
      • Difficult professional constraints such as a budget reduction exercise
      •  Conflicts.
        • Unresolved conflicts and build-up of stress inducers can be harassment risk factors.
      • Constructive criticism about the work mistake and not the person.
      • Counseling an employee on his performance appraisal when done in a non discriminatory or harassing manner.

       What may constitute harassment

      • Criticizing, insulting, blaming, reprimanding or condemning an employee in public.
      • Exclusion from group activities or assignments without valid reason.
      • Statements damaging to a person's reputation.
      • Making sexually suggestive remarks.
      • Physical contact such as touching or pinching.
      • Removing areas of responsibility for no real reason.
      • Inappropriately giving too little or too much work
      • Constantly overruling authority without just cause.
      • Unjustifiably monitoring everything that is done.
      • Blaming whenever things go wrong without just cause.

      What generally constitutes harassment

      • Serious or repeated rude, degrading, or offensive remarks, such as teasing related to a person's physical characteristics or appearance, put-downs or insults.
      • Displaying sexist, racist or other offensive pictures, posters, or sending e-mails related to one of the eleven grounds prohibited under the Canadian Human Rights Act.
      • Repeatedly singling out an employee by assigning him/her with demeaning and belittling jobs that are not part of his/her regular duties.
      • Threats, intimidation or retaliation against an employee, including one who has expressed concerns about perceived unethical or illegal workplace behaviours.
      • Unwelcome social invitations, with sexual overtones or flirting, with a subordinate.
      • Unwelcome sexual advances which may or may not be accompanied by promises or threats, explicit or implicit.
      • Intimidation, threats, verbal abuse, blackmail, yelling or shouting.
        Caressing, kissing or fondling someone against his or her will (could be considered assault).
      • Comments destroying a person's reputation, repeated insinuations or unfounded accusations.
      • Insults or humiliations, repeated attempts to exclude or isolate a person.
        Invasion of personal space (getting too close for no reason, brushing against or cornering someone).
      • Persistently asking someone out, despite being turned down.
        Regularly following or constantly waiting for someone, watching that person's comings and goings.
      • Racist and discriminatory comments or offensive jokes.
      • Inappropriate questions, suggestions or remarks about a person's sex life.
      • Systematically interfering with normal work conditions, sabotaging places or instruments of work.
      • Abuse of a situation of formal or informal authority or power to threaten a person's job or undermine his or her performance.
      • Bullying (physical, verbal, social, cyber) for example humiliating a person in public settings in order to control the emotional climate at work.
      • Falsely accusing and undermining a person behind closed doors, controlling a person's reputation by rumor-mongering, controlling the person by withholding resources (time, budget, autonomy, training) necessary to succeed.
      • Humiliating a person in front of colleagues, smear campaigns.
        Arbitrarily taking disciplinary action against an employee.
    • OTHER DEFINITIONS 
    • Other definitions you need to know as defined under the Regulations and Code.

      Regulations: Work Place Harassment and Violence Prevention Policy

      Code: Canada Labour Code

      For More detailed explanations, please read the SMS Manual Work Place Harassment and Violence Prevention Policy.

      "Occurrence"

      As defined in the Regulations: "...an occurrence of harassment and violence in the work place". (Incident)

      "workplace"

      As defined in the Code: "...any place where an employee is engaged in work for the employee's employer" Therefore, an employee's "workplace" is not limited to only the building and facilities that have been provided to them by the employer. Instead, an employee’s workplace follows them wherever they are performing work for their employer. An employee’s work place can include public spaces, third-party premises, and even the employee’s residence if the employer has allowed them to work-from-home.

      Given this interpretation of “workplace,” if you are exposed to harassment and violence at any location, while performing work for your employer, this would constitute an “occurrence” of harassment and violence under the Regulations. This includes incidents that arise out of or are linked with employment, such as:

      • incidents while on travel status, or
      • after work functions organized by the employer

      "Notice of occurrence"

       It means a complaint of an occurrence of violence or harassment.

      "Principal Party"

      Means the party who experienced the violence or harassment. Refers to the person who is the object of an occurrence referred to previously as the “complainant.”

      "Responding Party"

      It means the party against whom the complaint of violence or harassment is made. "...the person who is alleged to have been responsible for the occurrence in notice of an occurrence provided under subsection 15(1)". Refers to the person alleged to be responsible for the occurrence, referred to previously as the “respondent.”

      "Witness"

      Refers to a person who witnessed an occurrence or is informed of an occurrence by the principal party or responding party.

      "Applicable Partner"

      Refers to the policy committee or, SMS/Health & Safety Coordinator, if there is no policy committee, the work place committee or the health and safety representative.

      "Designated Recipient"

      It means a work unit in a work place or person that is designated by an employer under section 14. An employer must designate a person or work unit as the designated recipient to whom notice of an occurrence may be provided.

      The Regulations allow employers to select either a person or a work unit to act as the designated recipient. The person or work unit does not need to be an employee in the workplace. For example, the designated recipient could be:

      • an Elder in the community, or
        an association or third party organization that has been hired to fulfill the role of a designated recipient
      • A work unit could refer to a group of people, such as the Human Resources department, the Labour Relations department, etc.

      Employers should consider the following when choosing the designated recipient:

      the person or work unit should have no direct personal or working relationship with any of the parties involved and no personal interest in the outcome of the matter, and the person or work unit should be able to protect the confidentiality and privacy of the matter as required by the Regulations.

      "General employee protections"

      Section 147 of the Code prohibits employers from taking, or threatening to take, any punitive or disciplinary action against employees who have acted in accordance with the Code and associated Regulations. If you, as an employee, believe your employer has violated this provision, you may notify your designated recipient or appropriate personnel in your organization (such as someone in the Human Resources department). If this is not successful, under section 133 of the Code you may file a complaint with the appropriate board, as applicable, such as:

      • the Canada Industrial Relations Board, or
      • the Federal Public Sector Labour Relations and Employment Board, as applicable

      "Former Employees"

      125(4) of the Act if a former employee demonstrates in an application to the Head of Compliance and Enforcement that they were unable to make the occurrence known to the employer within the time period because they incurred trauma as a result of the occurrence or because of a health condition.

      Time period to make complaint for a former employee

      4 For the purpose of subsection 127.1(12) of the Act, a former employee may make a complaint under subsection 127.1(1) of the Act until the day that is the later of

      (a) three months after the day on which the former employee ceases to be employed by the employer, and
      (b) if notice of the occurrence was provided under subsection 15(1), three months after the day on which the resolution process is completed in respect of the occurrence.

      No, there is no time limit for you to submit a notice of an occurrence of harassment and violence to your employer. However, lapse of time may impact the employer’s ability to properly assess the situation. You are therefore encouraged to submit your notice as soon as you are able to. If the responding party identified in the notice of an occurrence is no longer in the workplace, the employer will not be required to pursue an investigation. Instead, the employer will have to conduct a review and update of the workplace assessment, as required by paragraph 6(1)(b) of the Regulations.

      "AOHS" = Aviation Occupational Health and SAfety.

      "ESDC" = Employment and Social Development Canada.

       

    • Principal Party (Victim of a harassment or violence occurrence) 
    • Format: (000) 000-0000.
    • Format: (000) 000-0000.
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    • Information about all confirmed witnesses or other involved parties 
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    • Information about Manager/Supervisor (at the time of the incident) 
    • Format: (000) 000-0000.
    • Information About the alleged accused, or Responding Party (The party who committed the offence) 
    • Format: (000) 000-0000.
    • Harassment or Violence Occurrence Information 
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  • Acknowledgement

    Submitted by the Principal Party or Complainant

  • I;   *   *   acting as    *   at the city of         *, in the province or territory of  *, hereby acknowledge that the information I am providing regarding this harassment and/or violence notice of occurrence is accurate and known to be true to the best of my knowledge. I;  *   *   understand that by providing false information in any way, shape, or form, I maybe subjected to Company disciplinary action including, but not limited to immediate dismissal and/or, if necessary, criminally liable by Law Enforcement and/or Justice Authorities. I further acknowledge that the L R HELICOPTERS INC. provides workers with preventive harassment and violence preventive policy in accordance with regulations and company policy as well as with relative yearly training, preventive measures, resources, and with a Designated Recipient to help me through the process of make an educated decision before submitting this harassment and/or violence notice of occurrence.
     

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    • What's next? 
    • Please remain calm and keep your notice of occurrence confidential. Depending on the risk level, the Designated Recipient will get back to you; either immediately or, withing seven (7) business days with further instructions and appropriate support.

      Please be aware that, in accordance with regulations and Company policies, all collected information will be kept strictly confidential unless required by immediate Company corrective action and/or if required by law.

      Any altered or false information will be subject to the Regulations and/or Company Work Place Harassment and Violence Prevention Policy. Once a notice of occurrence has been submitted, all parties involved are required to participate in all SMS investigation requirements.

      Please be aware that any notice of occurrence can also be submitted anonymously as well as the non punitive company policy will apply for any type of, in good faith, unsafe reporting including a harassment and violence notice of occurrence.

      If you need professional advice or required any immediate assistance, please proceed to the Emergency Response Plan Binder under the L R HELICOPTERS INC. Employee Assistance Program contact page relative to your location.

      L R HELICOPTERS INC. Conducts a yearly Work Place Assessment to identify any risk factors that may be exposed to its Employees, and it operates under federally regulated AOHS and ESDC jurisdictions to apply preventive and corrective measures to mitigate or process all harassment and violence occurrences.

      Thank you in advance for your understanding and cooperation.

    • SMS Coordinator / Health & Safety Representative / or Designated Mgr.

      Notice of occurrence has been received and the investigation process is now in motion.
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