Facility Booking Cancellation Request

Cancellation policy:

1. Any facilities booked may be cancelled & amended without charge 72 hours prior to scheduled booking by written notice via web form at www.aspirecentre.com/booking-cancellation-request. Where a cancellation is not made in accordance with this rule, we reserve the right to charge the full amount.
2. Any events which are not limited to courses, classes and activities require 72 hour written notice to info@aspirecentre.com for the cancellation to be fully refundable unless otherwise stated in the applicable T&C's. Refunds are not processed at the time of cancellation and are issued at a time suitable for us and usually after the course, class or activity has finished.
3. Cancellations due to COVID-19 and self-isolation still require 72 hour written notice for the cancellation to be fully refundable.

N.B. Use of outdoor courts is weather permitting; cancellation policy notice is not applicable if heavily adverse weather conditions (such as heavy rain but not low temperatures) occur. However, we do not cancel the bookings after the booking already took place.