Welcome to Sugar & Spice Bakehouse. If you're looking for custom sugar cookies, you've come to the right place. Below you can review and submit the new Bakehouse Order Form for custom orders. This is the first step, and gets you one step closer to delicious, custom creations made to order!
My name is Taylor Hurley and I am a local, woman-owned small business in Mountain Home, Idaho. I began my cookie journey in 2019 when I decided that my youngest's 1st birthday absolutely needed ice cream inspired sugar cookies. In March of 2020 I started this little bakehouse to help provide an alternative treat for occasions and events and haven't looked back. I have a wonderful husband who volunteers to keep our community safe as a first responder, and three wild children who keep us busy in all stages of life. Between family and my full-time job, life gets hectic and decorating cookies is my safe space and creative outlet. Extra perk...it puts a smile on so many faces.
Enough about me...Before you get started, please review the following for the most efficient processing. There have been updates to my order and design processes.
It is important that you read the following prior to submitting your request!
Requests, Confirmations and Cancellations:
- Submitting your order form does not guarantee your order on my calendar.
- Further discussion may follow to ensure your request is feasible and your needs can be met.
- I might not be the cookier for everyone or for every event. Please know that your request may not be in my wheelhouse or I might not be able to fulfill your order for reasons such as calendar conflicts, design requests outside of my abilities, etc.
- Upon submission, I will consult my calendar. I do not take orders less than 2 weeks away. No rush orders will be taken.
- Once I've received your order, any established order requests will be followed up with an invoice. Within 2 days of sending the invoice, a 50% non-refundable payment must be received for me to add you to my calendar. It will be your responsibility to complete this portion of the ordering process. If this is not paid, you are not on my calendar. Confirmed orders will be followed up with 1-2 weeks prior to requested pick-up/delivery date. Final payment must be completed 1 week before your pick-up/delivery date for your order to be started.
- If you need to cancel your order, any payment received outside of the 50% non-refundable payment will be refunded. Life moves swiftly and I endeavor to remain adaptable!
Product details, Pricing, Packaging and Pick-up/Delivery:
- Making your ideas come to life is my goal! The more information you can provide, the better suited I will be to understand your ideal order. Below you can submit inspiration that has come from an invitation or a photo.
- Note: Though it is possible to replicate cookie inspo pics, it's not best practice and takes away from the creativity of other cookie artists. As a cookier, it's important to have creative freedom to ensure that others' artistic rights are not being violated. If you are looking for a replicated set, please contact the original artist who inspired you.
- Cutter designs come in different shapes and sizes. Lucky for you, I have an obscene collection (that magically continues growing). This means that your design options have no bounds!
- Characters and School or Business Logos. Because I do not own the rights to the aforementioned I will not be completing orders with characters and logos on them unless you, the client, has received the permissions necessary or you own the rights to the logo/character.
- These sets can still be completed by using faceless designs, supporting features, color palettes, silhouttes, etc.
- Hand-made, custom decorated sugar cookies are not an easy feat. Each cookie takes time and dedication as does the process before and after. Though I try to remain affordable, my custom pricing might not fit in all budgets. Sugar cookies from small-business owners are different than big-box decorated cookies, taste, quality, packaging, etc.
- Cottage Food bakers, such as myself, do not work in a commercial kitchen. For safety purposes, please note that products such as eggs, dairy, nuts and wheat are used in my kitchen.
- All orders will be packaged with the intent of keeping your yummy cookies soft and delicious for days. Individually heat sealed cookies will be boxed with wiggle room to prevent damage during transportation. *If you are picking up, drive accordingly to prevent damage.
- Cookies will last up to two weeks individually heat sealed at room temperature. If you decide to freeze your cookies, they will last up to six months individually sealed and inside of a freezer-safe bag/container. The day before you need your order, pull the entire freezer-safe bag/container out and leave undisturbed until completely room temperature. This ensures the condensation remains on the outside of your cookies!
- If you request pick-up, I will coordinate with you a time that best suits both schedules but may be limited.
- Local deliveries located within Mountain Home are done only on Saturday mornings after I'm properly caffienated ;) If you need your order before then, pick-up will be suggested.
- If you are outside of Mountain Home and would still like delivery, a delivery fee will be applied to your initial invoice.
- I do not have base access therefore cannot deliver to MHAFB.
- I do not ship.
Thank you for reading!