Rand HelpDesk

Helpdesk Submission Form

Please complete the form below to get assistance on your issue. Please provide detailed information to aid us in fixing your issue as quickly as possible without having to contact you for clarification.
Product*
YOU DO NOT NEED TO COMPLETE THE REMAINDER OF THIS FORM.

ALL MOXI SUPPORT ISSUES MUST BE SUBMITTED DIRECTLY TO MOXIWORKS AT THIS LINK --> https://support.moxiworks.com/hc/en-us/requests/new

WE WILL GET A COPY OF THE TICKET YOU SUBMIT.
YOU DO NOT NEED TO COMPLETE THE REMAINDER OF THIS FORM.

ALL ZILLOW SUPPORT ISSUES MUST BE SUBMITTED DIRECTLY TO ZILLOW BY EMAIL TO:

PARTNERSUPPORT@ZILLOWGROUP.COM

AFTER EMAILING ZILLOW - YOU WILL GET AN AUTORESPONSE FROM ZILLOW SUPPORT WITH A ZILLOW TICKET NUMBER.

SAMPLE RESPONSE EMAIL

SUBJECT: Your Helpdesk Submission has been Received.
SENDER: Zillow Partner Support

##- Please type your reply above this line -##
Your request (XXXXXXXXXX) has been received and is being reviewed by our support staff.

To add additional comments, reply to this email.
YOU DO NOT NEED TO COMPLETE THE REMAINDER OF THIS FORM.

All Dotloop Password and Log-in issues must be handled directly with Dotloop.

Please call their support team at +1 (888)-368-5667
Region*
CT Offices
NJ Offices
Orange/Ulster Offices
Rockland Offices
Bronx/Westchester/Putnam Offices
Name*

First NameLast Name
Rand Email Address*
Your Role At Howard Hanna Rand Realty*
Subject / Overview*
Description of your issue. Please provide as much information as possible.*
If this is in regard to a listing, please provide the MLS # AND attached a full copy of the MLS listing sheet that includes ADDRESS, LISTING, PROPERTY TYPE and CURRENT STAUS.
Phone Number where you can be reached*
Please enter a valid phone number.
File Upload - If you have a screenshot of the issue or another relevant file to share

Cancelof
Should be Empty:

Helpdesk Submission Form