Booking Terms & Conditions
Fees
Course fees are due 65days prior to the official start date of any course, or at time of booking if inside of this. Your place in training is not confirmed & coaching will not commence until the registration form is complete & all fees are received.
Refund policy*
Upon written confirmation informing of cancellation from the course (including illness or injury before or after course commencement), the following cancellation policy will apply:
- More than 65 days prior to course commencement: 100% refund (less a $500 administration fee)
- Less than 65days prior to course commencement: NZSIA/SBINZ exam fees only refunded
- After course commencement: Non-refundable except exam fees that meet the NZSIA cancellation policy (must be notified to NZSIA more than 10days prior to the course start date)
A comprehensive Travel Insurance Policy which includes Cancellation Cover in excess of the course costs, plus illness/injury, delayed/lost baggage etc. is therefore strongly recommended for all course participants. For New Zealanders, please look at comprehensive domestic travel insurance & ensure it covers snow sports.
Minimum numbers
If we do not get the required minimum number of 4 trainees per group for a particular training option, we may not be able to run that training, or it may be scaled down in time due to the private/semi-private nature of a small number. In the event that we are forced to cancel a training programme, we will contact you with alternate options.
Unused training & other booked items
No refund will be given for any unused training sessions or other booked items (whether package or otherwise) due to trainee’s late arrival, illness, or injury. Make up days are not able to be offered. In the case of resort closure due to weather conditions, mechanical failure, or for any other reason outside of the control of ITC we will attempt, but do not guarantee to reschedule the planned training. This training may be on or off snow.
Liability
Snow sports involve a certain element of risk & are undertaken at the individual's own risk. Cardrona Resorts, Instructor Training Centre (ITC) & its trainers are not responsible for any injury that occurs during the course of a training programme, on or off snow.
Professionalism/Privileges
Adherence to the ITC Code of Conduct will be maintained. Failure to comply may result in disciplinary action including, but not limited to, loss of training &/or pass privileges
Lift Lane Use
Use of the Snow Sports School lift line is a privilege for ITC participants only (no friends/family etc.) & is available exclusively during training sessions when with a trainer. Any misuse of this privilege will result in the privilege being revoked and could result in loss of lift pass.
*If not booked direct, then as per your agent's terms & conditions