Disclosures
Invoices must be paid on or before the due date. Due to preplanned events and scheduled staffing, we DO NOT issue any REFUNDS OR CREDITS.
Late pick-up will result in a $50 per hour fee. Late fees will be assessed at 6:15PM. Repetitive late pick ups will cause a one month tuition increase of +$50 weekly. If late pick ups still occur the tutition will increase permanently. We understand that emergencies happen, however we do have team members that have to attend school events, college classes, etc., after closing at 6PM.
**NO PERSONAL ELECTRONICS PERMITTED i.e., Cell Phones, iPads, Gaming Systems, etc., except those needed for Non-Verbal attendees. Love & Care ECC is NOT responsible for devices, toys, or other personal items brought in that are not allowed. If items are lost, or misplaced by your Love Bug or damaged, we do not replace or assume the cost for personal items.
**IF YOUR CHILD DAMAGES ANY PROPERTY THAT BELONGS TO LOVE AND CARE ECC OVER $50.00, YOU WILL RECEIVE PHOTO PROOF, ALONG WITH AN INVOICE FOR THE PROPERTY THAT WAS DAMAGED. AN INTERVENTION PLAN MUST BE PUT IN PLACE AND DAMAGED PROPERTY MUST BE PAID IN FULL BEFORE YOUR CHILD CAN RETURN TO OUR FACILITY.
Sick Policy
We strive to maintain an immaculate, clean, and sterile environment. It is very important that if your Love Bug is not feeling well or someone in your home is experiencing a severe viral infection that you keep your Love Bug at home. If he/she has had any of the following, they should be kept at home: Persistent coughing and runny nose, sore throat, fever of 100 degrees or greater, vomiting or diarrhea within 24 hours, rash, eye infection, and head lice. If your Love Bug is present and we experience any sick symptoms, we will contact you for pickup. Please DO NOT give him/her a fever reducer or antacid and send them in. Also, if your Love Bug is not his/her normal self or lethargic we will call for pickup to prevent what may be the beginning stages of an infection. Viral infections spread FAST and many of our kids have delicate immune systems, so please be considerate of others.
Participation Authorization/Emergency Care Plan
As the parent/guardian of the listed child, I authorize my child to participate in all activities. I permit Love & Care Exceptional Children’s Childcare LLC., to administer first aid, and in the event of an emergency, to secure a physician for any emergency treatment needed for my child. I understand that a conscious effort will be made to locate me or a close relative before any action is taken. I understand and accept that this expense is my responsibility. I also understand that it is my responsibility to carry primary accident and health insurance.
Intervention Behaviors
(Verbal and/or Written Notification): This notification is intended to be used as a team effort, so that we can work together to create a plan that best suits your Love Bug and everyone directly impacted.
Excessive screaming
Sensory overload
Perseverative behaviors that interfere with the class such as noises, humming or singing
Running away from staff (That puts themselves in danger)
Excessive/Constant Stimming: Although we understand that stimming is a form of communication, in certain instances it is EXTREMELY overwhelming for the class as a whole. We want to make sure we are providing a peaceful atmosphere for all of our Love Bugs, so at certain times of the day, we REQUIRE quiet time so that our Love Bugs are not overstimulated, and we can minimize triggers for those who have behavioral needs.
Behaviors that Require a Parent Pick-Up:
Behavior that continues even after interventions have been tried and affects the safety of the child, other children, and/or staff. These behaviors may include intervention behaviors listed above, as well as:
Self-injurious behaviors
Fighting/Biting or any physical interaction with another student or staff member
Inappropriate language
Continuous non-compliance
Spitting and/or intentionally using bodily fluids to be defiant
Undressing outside of the Restroom
Aggressive behaviors
Excessive/Constant Stimming: Although we understand that stimming is a form of communication, in certain instances it is EXTREMELY overwhelming for the class as a whole. We want to make sure we are providing a peaceful atmosphere for all of our Love Bugs, so at certain times of the day, we REQUIRE quiet time so that our Love Bugs are not overstimulated, and we can minimize triggers for those who have behavioral needs.
Expulsion Behaviors: ALL Behaviors listed above, as well as:
Repeated behaviors that require a parent pick-up
Multiple interventions
Excessive/Constant Stimming: Although we understand that stimming is a form of communication, in certain instances it is EXTREMELY overwhelming for the class as a whole. We want to make sure we are providing a peaceful atmosphere for all of our Love Bugs, so at certain times of the day, we REQUIRE quiet time so that our Love Bugs are not overstimulated, and we can minimize triggers for those who have behavioral needs.
**Aggressive behaviors towards Staff or fellow Consumers could be cause for expulsion.
We understand that many factors cause behaviors. Medication, therapy, and environmental needs are the most frequent causes. Our program is currently structured to be recreational and unfortunately, if we are redirecting or managing certain behavioral needs, that reduces the number of activities and experiences our other Love Bugs are allowed to enjoy. While it is our goal to welcome everyone, our program may not be a great fit for everyone, as the days are jam-packed with scheduled activities.
***The program facility reserves the right to add to or change this list at any time***
Love & Care ECC reserves the right to refuse patrons. Attendees, parents, and caregivers must understand that non-compliance, aggressive behaviors, verbal threats, vulgar language, constant complaints, or disrespect are not tolerated. Please understand that safety is our main priority. We have the right to terminate services IMMEDIATELY if our policies and procedures are not followed. If services are terminated, payment for two weeks will be retained.
Parents please be sure that you have read and understand the behavior policy. Any time an attendee is exhibiting behaviors that could injure themselves, staff, or other attendees or damage the facility or community property, Staff will call for the attendee to be picked up. Please understand that Love & Care Exceptional Children’s Childcare LLC. is NOT a Behavioral Clinic, Therapy Center, or Personal Care Service.