• Customer Satisfaction Survey

  • Dear Valued Client,

    In an effort to evaluate your service experience with the Grenada Customs & Excise Division, we are inviting our clients to participate in our Customer Satisfaction Survey. Your feedback is important as we seek to improve and enhance your customer service experience.

    You can be assured that responses obtained from this exercise will be treated with utmost confidentiality and will only be used for the purposes intended.
     
    There are 18 questions in this survey.

  • Demographic

  • Rating of the Division's Team Members

  • Indicate your over level of satisfaction with the areas listed below when interacting with the Division's team members. Explain reasons for your response.

  • Rating of the Division's functional areas

  • Indicate your over level of satisfaction with the Division's functional areas listed below. Explain reasons for your response.

  • Rating of Division's Online Services

  • Indicate your overall level of satisfaction with the Division's online services that you have utilized. Explain reasons for your response.

  • General

  • Should be Empty: