IPPIS EVALUATION QUESTIONNAIRE RBM USERS

1

Q1.Mbese mubona abakoresha system bakeneye amahugurwa ku mikoreshereze ya system?/ Do you think the system users need trainings on its use?

Yes

No

Don’t Know

2

Q2. Ese mugukoresha IPPIS-RBM mwaba mwarahawe user guide yo kubafasha? / Did you have a user guide to help you?

Yes

No

Don’t Know

3

Q3.Muri sisiteme ya RBM waba warigeze uhura n’ikibazo kikugoye?/ Did you ever encounter any issues in using the RBM system?

Yes

No

Don’t Know

4

Q4. Ese iyo uhuye n’ikibazo kigoye muri RBM ni gute ubyitwaramo?/If you encounter a complicated issue in RBM process how do you solve it?

We try to find solution ourselves /tugerageza gushaka igisubizo ku giti cyacu

We request for support in MIFOTRA/ dusaba ubufasha muri MIFOTRA

It did not happen / Ntabyigeze bibaho

5

Q5. Ni ubuhe buryo ukoresha mu gusaba ubufasha?/In which manner do you use to request for support.

Phone call /guhamagara kuri telefone

Email

All of the above/ uburyo bwose byavuzwe haruguru

6

Q6.Mugereranyije mwatubwira ko musaba ubufasha inshuro zingahe mu kwezi? Hitamo igisubizo ahabugenewe./On average tell us how many times you requested for the support within a month.

1 to 3 times a month/ incuro 1-3 mu kwezi

4-7 times a month/ incuro 4-7 mu kwezi

Over 8 times/ incuro zirenze 8

7

Q7.Ni gute unyurwa n’ubufasha uhabwa n’itsinda rya MIFOTRA ritanga ubufasha kuri sisiteme ya RBM?/How are you satisfied with the support you receive from IPPIS support team on RBM System?

They help us very quickly and very well/ Badufasha vuba cyane kandi neza

They help us fairly / Baragerageza

They help us badly/ Badufasha bigoranye

They don’t help us/ Ntabwo badufasha

8

Q8.Ese nyuma yo guhabwa ubufasha ku kibazo wahuye nacyo, nyuma yaho waba warongeyeguhura n’icyo kibazo muri sisiteme ya RBM?/ After receiving the support, did you ever encounter the same problem in RBM system?

Yes

No

Don’t Know

9

Q9. Ese ubona ibikorwa byawe bigaragara muri sisiteme ya RBM bihura n’ibyo wateganyaga gukora muri iyo ngengo y’imali?/Do you think your planned activities that appear in RBM system reflect what you expected to do during that Fiscal year?

Yes

No

Don’t Know

10

Q10. Ese waba warigeze uhigura ku gihe ibikorwa byawe muri sisiteme ya RBM?/Did you ever timely report your activities in RBM system?

Yes

No

Don’t Know

11

Q11.Ese bikoroheye ku kihe kigero kohereza ibikorwa byawe muri sisiteme ya IPPIS- RBM?/ How is it easy for you to report your activities in IPPIS-RBM System?

It is very easy / Birorohacyane

It is easy/ Biroroha

It’s a little easier / Biroroha gahoro

It’s not easy / Ntabwo byoroshye/biragoye

Not at all easy/ Ntabwo byoroshye na gato

12

Q12. Ukeka ko ari iki cyabiteye? / What is your root cause?

Delay in activities cascading / gutinda guhabwa ibikorwa

Unplanned activities/ibikorwa bitateganijwe muri sisiteme

Shared activities / ibikorwa duhuza n’abandi

Other /ibindi

13

Q13.Ese ni ku kihe kigero ikoranabuhanga ry’isuzumabikorwa muri sisiteme ya RBM rigezeho?/ How do rate automation in RBM evaluation process?

Fully Automated/ bikorwa na sisiteme ubwayo

Partially Automated/ harimo uruhare rw’umuntu ndetse n’urwa sisiteme

Not Automated / bikorwan’abantu

14

Q14. Ni ibihe bibazo mukunze gusaho ubufasha muri IPPIS-RBM? /What are most frequent problems you encountered in IPPIS-RBM?

15

Q15. Niba hari indi mpamvu yogukerererwa itavuzwe haruguru wayitubwira./ If there is another reason that is not listed above, please explain.

16

Q16. Ni iki wagira ho inama MIFOTRA ku bijyanye n’itangwa ry’amanota y’ibikorwa muri IPPIS-RBM?/ What can you recommend MIFOTRA about activities evaluation in IPPIS-RBM.

17

Q17.Muri rusange ni iki wasaba MIFOTRA ku mikoreshereze ya system ya IPPIS kugirango irusheho gutanga serivisi nziza ku bayikoresha?/ Overall, what can you recommend MIFOTRA in the functioning of IPPIS system for better serving its users?