Rhyl BID Survey

This business survey has been created to receive feedback from the Rhyl BID Levy Paying businesses. We want to take this opportunity to ask you a few questions about what kind of projects or support you would like to receive from the Rhyl BID.

We greatly appreciate your feedback and encourage all businesses to take an active interest in determining priorities and planning projects to meet the aims of the BID plans. Responses will feed into our Business Plan for 2024-2029, which will aim to invest in Rhyl for the next 5 years.

All the information collected through this survey will be used in accordance with the Data Protection Act 2018 and GDPR. Responses will be used in summary form only and individuals will not be identified in any report.

With thanks, your BID Team,
About your business

Contact details
Your name (preferably the ratepayer)
Name of your business*
Business address*

Street Address

Street Address Line 2

City Town

Postcode
Phone Number*

Area Code Phone Number
Email*
example@example.com
Q1. What kind of business do you operate?*

Close Contact ServicesCommunityHospitality and TourismLeisurePrintingProfessional ServicesPublicRetailTechOther
If you have chosen 'Other', please specify.
Q2. Are you aware the Rhyl BID runs events and marketing campaigns under the Rhyl BID brand?

YesNo
Thinking about the Action Areas for Rhyl BID, have you participated in or benefited from any of the activities below:
Q3. Safe and Welcoming

Public Sector Support, First Aid, Practical Assistance, ASB/Crime Deterrent, Loss Prevention, Radio Link, SafeSpace in partnership with NWP)
Q4. Cleansing and Maintenance

Ranger Services ('Report and Sort', Litter Pick, Flypost Removal)Enhanced Cleansing Activities in partnership with DCC and Rhyl Town Council, Keep Wales Tidy, Dedicated Rhyl Operative with Glutton Machine, Wet Sweeper, Surf Rake)
Q5. Marketing and Promotion

Rhyl BID events / sponsored events (Hallowe’en 2021/2022, Christmas Trail 2021/2022, Rhyl’s Big Coffee Morning for MacMillan2021/2022, Easter 2022, Rhyl BID Business Awards 2022, VE Day 75th Anniversary, Falklands 40th Anniversary, Beatlemania with Sense, K-Fest 2022, Air Show 2022)Press Releases, Spotlights, iVans, iWalkers, YourRhyl town loyalty scheme, QR Boxx Discover Rhyl digital platform, Local campaigns such as Dementia Friends, Dog Friendly, #LoveRhyl / Competitions, Digital Promotion via social mediaRanger Services (Smile Cards, Leaflet Distribution)
Q6. Business Support

Advice and Guidance Services, Business Efficiency Audits, Savings Support to reduce operational costs on Electricity and Gas, Telecoms, Merchant services, Pest Control, Insurance and WaterTraining (First Aid, Social Media,Canva, Web Design, QR Box, CPD Accredited Series for Professionals, Dementia Friends)Lobbying (Campaigned against Lane Defenders and for alternative parking via creation of loading bays on Parade,and subsequent installation of gates on High St, Supported North Wales CCTV partnership’s bid for funding to repair CCTV, Supported NWP’s bid for reinstatement of the PSPO, lobbied for action in response to uptick in youth ASB, resulting implementation of Silver Command function Summer 2022, pushed for reinstatement of Shopwatch October 2022)
In the last 4 years, Rhyl BID has delivered a range of different initiatives and projects identified in the Business Plan 2018-2023 to help support businesses and improve the look and feel of the area.
Q7. How would you like to see the area developed in the next 5 years?
Q8. What is your perception of how Rhyl has changed as a place to do business over the last four years?

Better place to do businessStayed the sameMore difficult to do businessDon't know
Q9. What elements of support provided by Rhyl BID during and after COVID-19, did your business use?

Information dissemination service (e-bulletins, Facebook promotions)Promotion of modified service offers on social media channelsOnline resource of available servicesCOVID compliance support (visiting businesses to support reopening)Free PPE visorsFree floor stickersSubsidised till screensOne to one support on grant applications
Q10. Moving forward, what do you feel are the priorities for Rhyl BID to focus on?

Crime ManagementAnti-social behaviour (ASB)Cleanliness and maintenanceIncrease footfallMore eventsReduce vacancy ratesBusiness loyaltySaving Businesses MoneyBusiness Rates ValuationStreetscapeAdditional free business support and servicesReduce carbon and being more sustainableBeing more inclusive (e.g. autism and dementia-friendly)Other
Any other comments?
Q11. Do you know members of the BID team?

YesNo
Q12. Do you know how to contact your BID?

YesNo
Q13. Would you be happy for a member of the BID team to contact you about your response?

YesNo
We would like to thank you for your input and for taking the time to fill out this survey. All provided responses will be kept confidential.
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About your business

Thinking about the Action Areas for Rhyl BID, have you participated in or benefited from any of the activities below:

In the last 4 years, Rhyl BID has delivered a range of different initiatives and projects identified in the Business Plan 2018-2023 to help support businesses and improve the look and feel of the area.