PG Dev - Completed Training: Final

Project Workflow 101
When do we meet to discuss current projects and upcoming projects (sprints) (check all that apply)? We meet more than this but these are times that we dedicate to understanding the status of your projects*

Monday - Kick OffTuesdayWednesdayThursdayFriday - Recap
After a website edit is complete, what is the next step (check all that apply)?*

Immediately Move On To The Next ProjectMark The Project As Complete In JiraPlace The Project In The Google Sheets Doc For Completed ProjetsTell Your Manager It's Complete
How do we use Jira (check all that apply)?*

Manage Our Daily TasksAllows Co-Workers To Know What They May Need To Provide You To Move On To Other Portions Of A ProjectAllows Co-Workers To See What Is Being Worked On So They Don't Work On The Same ProjectGives You An Understanding of PriorityLet's You See Your Work Complete Throughout the Week
What's the reason why we place in the completed website edits into Google Sheets (check all that apply)?*

Understand Websites That Need Automatic Back UpRecord Of Hours Complete For A ClientThere Isn't A Reason
When do we recommend for you to do website edits?*

Throughout The Day30 Mins In Morning & 30 Mins In AfternoonWhen I Get To Them, My Project Takes PriorityAs Soon As The Website Request Comes In
How often do you do automatic updates on website edits, if the website wasn't edited?*

Automatic Updates Are Already Set For Wednesday at 12amEvery Day1 Time A Month
Can the automatic updates for Home Directories and MySQL be set for different times?*

They Need To Be The Same TimeIt Doesn't Matter
Who is responsible for the automatic backups?*

I'm Responsible For The Website Edits That I Do In That DayMy Co-Worker
If you don't have access to Google Sheets for website edits, make sure you get access*

Yes I Have It
Jira 101
Which of the following is not a type of issue? (select all that apply)*

StoryEpicBugTask
A Sprint is also known as an iteration?*

YESNO
A ______ is an issue type that refers to an unexpected problem with software or hardware.*

StoryBugEpicTask
A ______ is an issue type that refers to a software system requirement.*

StoryBugEpicTask
Which email will the website edits come into? (select all that apply)*

cbarnes@pizzazz-groupwebsites@pizzazz-groupinfo@pizzazz-groupsheri@pizzazz-group
Developers or Carson will create the ticket in Jira depending on the source of the incoming ticket*

YESNO
Each ticket will be assigned to specific developer*

YESNO
Once the ticket is completed by the developer, in which stage should it be moved?*

DONEIN REVIEWIN PROGRESS
Once you log into Jira, where is the first place you would go to create an issue?*

DashboardProjectsYour WorkPeople
Once you go to the correct location, next you hit the "Create" button*

YESNO
Which is issue is the "most" common?*

StoryBugEpicTask
Once the issue is created, next you add it to a(n) ______?*

StoryBacklogEpicSprint
When do you remove issues out of your workflow*

After the project is completeAfter your Monday morning meetingNever
If sales rep or customer asks for our JIRA credentials, do we give it to them?*

YESNO
Is it fine to show anyone outside of the development team our JIRA workflow?*

YESNO
Do we fulfill requests that are not in JIRA?*

Yes, Only if it's a small editNo, It must be in JIRA and if it's not in JIRA...then it's not approved to be done
GoDaddy 101
What is our customer #*
What is our pin #*
What is the process for knowing if a domain is to be renewed? *
What approval is needed to edit Pizzazz Group's account settings?

Carson Barnes Approval Email Confirmation3rd Party Provider Approval Email ConfirmationCustomer Approval Email ConfirmationJust Do The Edit To Settings
What is the typical cost for a domain?*

$8-12$15-$20$30-40
Do we delegate access to anyone to view our account?*

YESNO
Do we accept access to another customer's account?*

YES, ImmediatelyYes, But Only If Approved By Both Customer & Carson Barnes By EmailNo
Are you responsible for renewing domains?*

YESNO
When do you renew domains?*
What is the length of term for domains?*

1 Year3 Years5 Years10 Years
Do we add domain privacy and protection?*

YESNO
If I have questions, should I contact GoDaddy?*

YESNO
What approval is needed to transfer out or in a domain? (Check All That Apply)*

Customer Approval Email ConfirmationCarson Barnes Approval Email ConfirmationJust Do The Tansfer Without Both Approvals
What is the 4 steps for transferring out a domain? *
InMotion 101
Do we use inmotion to host our websites?*

YESNO
Are we able to migrate a website made in a development cPanel to a newly created cPanel?*

YESNO
Do we do manual and automatic backups using inmotion?*

YESNO
Do we allow access to our inmotion account to anyone outside of the development team?*

YESNO
Does inmotion support have limited hours?*

YESNO
Pizzazz-Group-Sign-in is the extension to the URL to use to sign in to the WordPress website?*

YESNO
What section is the WordPress Toolkit located in?*

FilesSoftwareDomainsSecurity
SSL stands for Secure Sockets Layer?*

FilesSoftwareDomainsSecurity
What is the color of the circle to show the SSL certificate was successful?*

GreenYellowRedBlue
What are the backup types you need edit the schedule for? (select all that apply?)*

Home DirectoryDatabaseMySQLFile Manager
Which option do we choose when scheduling the backups?*

By IntervalBy Day/Time
What is the automatic backup schedule for completed and launched websites?*

Wednesdays at 12AMMon, Wed, Fri at 12AM
What is the automatic backup schedule for websites that are in development?*

Wednesdays at 12AMMon, Wed, Fri at 12AMTues, Wed, Thurs, Fri, Sat at 12am
Where can you find the domains database?*

MySQL DatabasesMySQL Databases WizardphpMyAdminRemote MySQL
In which section can you find the file manager?*

FilesSoftwareDatabasesApplications
Do we need access to the file manager to manually backup a website?*

YESNO
Do we need access to the file manager to schedule automatic backups for a website?*

YESNO
Do we need access to the file manager to export our database?*

YESNO
Do we need access to the file manager for website migration?*

YESNO
What type of file do you compress the public_html to?*

Tar ArchiveGZiped Tar ArchiveZip ArchiveBzip2ed Tar Archive
What is the correct format when renaming the public_html.zip? (example will be pizzazzgroup.com)*

Pizzazz-Group-10-3-22Pizzazz-Group-10/3/22Pizzazz-Group-Backup-10-3-22Pizzazz-Group-Backup-10/3/22
Does inmotion support have limited hours?*

YESNO
Do you need a verification code for inmotion support?*

YESNO
If something is urgent and not easily resolved in a sufficient time frame, what is the best method for contacting inmotion?*

Phone Callinmotion ChatEmailSkype
If a customer/sales rep/third party asks for our inmotion credentials, do we give it to them?*

YESNO
If a customer/sales rep/third party asks for the WordPress login credentials, do we give it to them?*

YESNO
Divi 101
Is Divi support available 24/7?*

YESNO
Where can you find the Divi support?*

divi.comelegantthemes.comdivi-support.com
Does Divi keep a library of all your past support questions?*

YESNO
If sales rep, customer or third party asks for our Divi credentials, do we give it to them?*

YESNO
If a sales rep, customer, or third party asks us for examples of what we can do in Divi such as a mock up, do we provide it?*

YESNO
If you need to give access to our WordPress account to Divi or another developer for help on a website, what is the process?*

Put in a ticket, get approved, then give WordPress access to the external developerJust give it, the website has crashed...what more could go wrong
How do you give access to the outside developer?*

Just give them our WordPress credentialsCreate a WordPress account for them with their unique login credentials
After the outside developer completes the project what is the next step?*

Thank them and move on to the next projectAsk them how to fix it moving forward and make sure we document it. ALSO, delete them as a user to that WordPress account
Website Other 101
Website Updates 101
JotForm 101
Does each company have their own individual fold in Jotform?*

YESNO
How would you name the folder for one of our companies? *

Company OwnerCompany NameCompany Contact
Google Tags 101
Google Analytics 101
Google Places 101
Synup 101
Callrail 101
Zapier 101
Matterport 101
Procedures 101
Check The Box To Verify*
Should be Empty:

Project Workflow 101

Jira 101

GoDaddy 101

InMotion 101

Divi 101

Website Other 101

Website Updates 101

JotForm 101

Google Tags 101

Google Analytics 101

Google Places 101

Synup 101

Callrail 101

Zapier 101

Matterport 101

Procedures 101